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3 Reasons to Hire Supplemental IT Services for Your Business

small business it solutionsWhether you're running a small start-up or an established business transitioning into the digital age for the first time, it can be hard to find the time and resources to keep on top of your IT needs. Between the amount of time and manpower needed and the required level of expertise, it's easy to feel overwhelmed.

Fortunately, there are a number of businesses that offer supplemental tech support and small business IT solutions that can make the difference for your business. These companies work in conjunction with your in-house IT experts to increase your company's efficiency and customer satisfaction.

In this post, we will examine some of the key ways a supplemental small business IT solutions and services can improve your company.

  1. Side by Side Growth
    One of the key benefits of working with an outside company for your business IT support is the increased flexibility these IT services afford. Because these companies often work with a number of different business, you have the option of increasing the amount of time and services you contract for. That means if you're experiencing a period of increased tech support needs, you can easily increase your contract to meet your needs without the expensive hiring and training process. 
     
  2. Less Time Wasted in the Weeds
    The amount of IT needs varies greatly from business to business, but even if your needs are relatively small, the work can become quickly tedious. If you employ an in-house specialist, it's likely that they have more important things to do with their time than endless grunt work. Instead of hiring new employees to handle the monotony of these basic tasks, you can enlist the services of an IT service provider to help lighten the load.
     
  3. Broader Expertise
    Specialists are hard to come by in the IT world: only 12.8% of American IT workers are computer support specialists. The likelihood of finding one individual who excels in all the areas of IT that are necessary to your business are slim to none. By hiring an IT support firm, you will be able to complement your in-house professional's strengths and ensure your business has all of their tech needs taken care of. 


Even if you have an in-house IT specialist, it can be deeply beneficial for your business to hire a supplemental IT firm. They can help expand your IT capacity to fit your growth, keep your specialist from getting bogged down in minutia, and fill in gaps in your IT team's knowledge.

Have questions about how an IT team can offer the right small business IT solutions for your business? Call the professionals at Facet Tech today.

Word of Mouth

WeaverRidge Golf Club

“We’ve been using Facet for years and are very happy with them. We have even recommended them. Other companies have done work for us in the past, but our Facet technician is always so professional. They do what they say they will do: we get excellent response and communication from Facet, and their quotes and charges are just what they say they will be. Best of all, we are comfortable that if we have an emergency, we’ll be taken care of.”

– Nancy Weaver

WeaverRidge Golf Club
and Weaver Enterprises

Excalibur Seasoning Co.

“Facet Technologies has served our growing needs for many years. Our unique business often demands knowledge of our proprietary systems. Facet maintains a staff that we trust and their response time gives us a feeling of confidence that hasn’t been there with previous providers. With Facet, we get no false promises. A strong family business with the credentials to back them up, we rely on their integrity, honesty, and professionalism daily.”

– Tom Hornstein, President/COO

Excalibur Seasoning Co., Ltd.

The Unland Companies

“As with most small businesses, our employees are dependent on our computer system to perform their work. Facet has served as our system tech for over a decade. They have invested time to understand our automation system. When the occasional system breakdown occurs, they are quick to respond to get us back up and running. They are a true business partner. I would recommend their services to businesses, large and small.”

– Afton Booth, President

The Unland Companies