Now that I have Facebook, I have to relate my wonderful experience with Facet! About 1.5 years ago, I was working on my pictures to compile for our oldest son's [high school] graduation. All of a sudden, my external hard drive started glitching, and then it was totally gone!!!! I had years of pictures that were lost! I was in tears. All of these precious memories gone! Since Facet isn't the closest computer store to me, I immediately took the hard drive in to the small computer shop in my hometown. They told me there was nothing they could do. The hard drive was bad, and we had lost our years of pictures! Now I really was in tears!
I called Facet, and they told me to get the hard drive back and get it sent to them. Within a short time, I had all of my pictures restored! Facet was fantastic! Not only did they restore all my pics, but they set me up with a higher quality external hard drive, and gave me the option of backing up my computer and external hard drive with them. Needless to say, I did that right away! These items are too valuable and dear to me to lose again! I will only trust my Facet with my electronics and technology needs!
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