Managed IT That Goes Beyond the Basics
A Peoria-based team with fast response times, best-of-breed cybersecurity, and the expertise to handle the complex IT problems other companies won’t touch.
Get Your Cybersecurity Risk Scorecard
Sound familiar?
Your IT provider is slow to respond.
You call, you wait, you follow up. Meanwhile your team is stuck and your business loses money.
You’re not confident your business is actually protected.
You’ve got antivirus and a firewall, but you have no idea if that’s enough. You ask, but your IT company can’t give you a straight answer.
IT feels like a constant fire drill.
Every week there’s a new issue. Nothing ever gets truly fixed—just patched until the next emergency.
You’re worried about compliance but don’t know where to start.
HIPAA, CMMC, cyber insurance requirements—it all feels overwhelming, and your current IT company doesn’t bring it up.
If any of this sounds like your business, you’re not alone.
You don’t have to settle for IT that just gets by.
What Makes Facet Different?
Local Team, Fast Response Times
When you call Facet, a real person answers. Our entire team is based in Peoria — no outsourced call centers, no ticket queues that go nowhere. We provide live phone support during business hours and emergency response 24/7/365. When your systems go down, we move fast because we know what’s at stake.
Best-of-Breed Cybersecurity
Most IT companies check a box on security. We build it into everything. Facet uses enterprise-grade cybersecurity tools and strategies — the same caliber that protects large organizations — tailored for businesses your size. From endpoint protection to 24/7 threat monitoring to incident response, your security isn’t an afterthought. It’s the foundation.
We Handle the Hard Stuff
Complex network environments. Legacy systems nobody else wants to touch. Compliance requirements that make your head spin. That’s where Facet thrives. Our engineers have deep expertise in the kinds of problems that trip up other IT companies. We don’t just keep the lights on — we solve the issues that actually hold your business back.
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Managed IT Services for Central Illinois Businesses
Managed IT Services
Complete IT management with 24/7 monitoring, proactive maintenance, and a dedicated team — for a predictable monthly cost.
Help Desk & On-Site Support
Fast remote and on-site support from our Peoria-based team. Real technicians who know your environment and solve problems the first time.
Cybersecurity
Multi-layered protection including endpoint security, threat monitoring, email filtering, and incident response. Built to stop today’s threats.
Co-Managed IT
Already have internal IT? We supplement your team with advanced security, monitoring, and specialized expertise without replacing them.
Cloud & Microsoft 365
Secure cloud migration, Microsoft 365 management, and Azure solutions — so your team can work from anywhere without compromising security.
Compliance & Risk Management
HIPAA, CMMC, NIST, PCI — we build IT environments that meet your industry’s requirements and help you pass audits with confidence.
What Do Business Leaders Have to Say About Facet?
Implementation Across Three States: Smooth and Seamless
Facet has been our trusted information technology vendor & partner since 2022. The transition process which included upgrading our existing network infrastructure and implementing enhanced security across 3 states was smooth and seamless. Facet worked directly with our back office software vendor to move our applications to Azure and the process was completed with zero impact to our business operations. Facet expertise is top-notch. The Facet team is always responsive, timely and thorough in addressing our ongoing IT support needs!
Bruce Hall
“Responsive and always listen to our needs.”
Facet has done a great job with keeping our company at the forefront of technology. They are responsive and always listen to our needs. I appreciate their diligence with keeping our company up and running in a safe manner.
“Facet is the winning IT firm, time and time again.”
Facet earned our trust so that we can focus on expanding our business. Facet recruits top notch professionals who provide leading edge technology, communicate effectively and are accountable for the excellent service they provide. Facet drills down into the IT needs of our business BEFORE they start providing services. Their focus on excellent communication skills avoids a breakdown in service that we experienced with other IT firms. I provide references only for those service providers for whom I am a raving fan. They have worthy competitors, but I found Facet to be the winning IT firm, time and time again.
“Excellent customer support.”
My company has been using Facet Technologies since we launched. They have the resources and expertise of a large IT firm, but they also have excellent customer support. Working with the team at Facet has allowed us to setup data backup and security systems that eliminate manual processes. The team at Facet is very easy to work with and always gets whatever we need done. I cannot recommend this organization enough!
“We have confidence in the security of our systems.”
We appreciate the prompt and efficient support provided by Facet Technologies' team in addressing our computer needs. Their problem-solving skills are excellent. We have confidence in the security of our computer system, and we value the annual reviews they conduct to assess our system and provide recommendations for upgrades or new products.
Mary Jo Robison
“Quick to respond, friendly and professional.”
We have peace of mind knowing that Facet is there when we have problems. Facet has been our only IT provider for years! Their staff is quick to respond, friendly and professional.
Alan McLouth
“They succeed by helping us succeed.”
Partnering with Facet for our IT allows us to focus our resources on the things we do best and make us profitable. We don’t have to build our own IT department. We’ve experienced that True Tech Peace of Mind just like their advertising states. The sense of security and personal relationships we have with Facet employees sets Facet apart from other IT firms. We trust them to have our best interests in mind. It’s a partnership. They succeed by helping us succeed. If someone was on the fence about choosing Facet as their IT firm, I would tell them to look at the total value proposition. You can’t put a price on trust and security. Give Facet a try. You won’t be disappointed.
Mike Shrier
How Secure Is Your Business? Find Out.
Most business owners assume they’re protected — until they’re not. Our free Cybersecurity Risk Scorecard gives you an honest look at where your business stands, including:
✓ How your current defenses stack up against today’s threats
✓ Gaps in your security that could leave you exposed
✓ Compliance readiness for your industry
✓ Clear, prioritized recommendations — no jargon, no pressure
This isn’t a sales pitch. It’s a straightforward assessment from our engineering team so you can make informed decisions about your IT and security — whether you work with us or not.
Request My Scorecard
Peoria's IT Partner Since 1989
Facet Technologies has been solving IT problems for Central Illinois businesses for over 35 years. We’re not a national franchise or a remote call center. We’re a team of engineers and technicians who live and work right here in Peoria.
We work with businesses in healthcare, manufacturing, finance, professional services, and agriculture — industries where downtime costs real money and security isn’t optional.
Our approach is simple: become the IT partner you actually trust. The one that picks up the phone, explains things clearly, and solves problems for good.
Ready to Stop Settling for IT That Just Gets By?
Get your free Cybersecurity Risk Scorecard and find out where your business stands. Or skip the form and give us a call — a real person will answer.
Phone:
(309) 689-3900
Hours:
Monday-Friday, 8AM-5PM
(24/7 Emergency Support for Managed Services Clients)