Peoria IT Services
Our Clients Stay 10+ Years. There's a Reason.
Facet Technologies keeps Central Illinois businesses running with 24/7 monitoring, in-house support, and cybersecurity built to stop today's threats. No outsourced call centers. No surprise bills.
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Sound familiar?
Your IT provider is slow to respond.
You call, you wait, you follow up. Meanwhile your team is stuck and your business loses money.
You’re not confident your business is actually protected.
You’ve got antivirus and a firewall, but you have no idea if that’s enough. You ask, but your IT company can’t give you a straight answer.
IT feels like a constant fire drill.
Every week there’s a new issue. Nothing ever gets truly fixed—just patched until the next emergency.
You’re worried about compliance but don’t know where to start.
HIPAA, CMMC, cyber insurance requirements—it all feels overwhelming, and your current IT company doesn’t bring it up.
If any of this sounds like your business, you’re not alone.
You don’t have to settle for IT that just gets by.
Ready to Talk?
Call us now at (309) 689-3900 (M-F, 8-5) or click below to schedule a consultation (opens in new tab).
What Makes Facet Different?
Local Team, Fast Response Times
When you call Facet, a real person answers. Our entire team is based in Peoria — no outsourced call centers, no ticket queues that go nowhere. We provide live phone support during business hours and emergency response 24/7/365. When your systems go down, we move fast because we know what’s at stake.
Best-of-Breed Cybersecurity
Most IT companies check a box on security. We build it into everything. Facet uses enterprise-grade cybersecurity tools and strategies — the same caliber that protects large organizations — tailored for businesses your size. From endpoint protection to 24/7 threat monitoring to incident response, your security isn’t an afterthought. It’s the foundation.
We Handle the Hard Stuff
Complex network environments. Legacy systems nobody else wants to touch. Compliance requirements that make your head spin. That’s where Facet thrives. Our engineers have deep expertise in the kinds of problems that trip up other IT companies. We don’t just keep the lights on — we solve the issues that actually hold your business back.
"They succeed by helping us succeed. You can't put a price on trust and security."
– Mike Shrier, CEO, Excalibur Seasonings
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See How We Compare to Industry Benchmarks
Managed IT Services for Central Illinois Businesses
Managed IT Services
Complete IT management with 24/7 monitoring, proactive maintenance, and a dedicated team — for a predictable monthly cost.
Help Desk & On-Site Support
Fast remote and on-site support from our Peoria-based team. Real technicians who know your environment and solve problems the first time.
Cybersecurity
Multi-layered protection including endpoint security, threat monitoring, email filtering, and incident response. Built to stop today’s threats.
Co-Managed IT
Already have internal IT? We supplement your team with advanced security, monitoring, and specialized expertise without replacing them.
Cloud & Microsoft 365
Secure cloud migration, Microsoft 365 management, and Azure solutions — so your team can work from anywhere without compromising security.
Compliance & Risk Management
HIPAA, CMMC, NIST, PCI — we build IT environments that meet your industry’s requirements and help you pass audits with confidence.
What Do Business Leaders Have to Say About Facet?
Implementation Across Three States: Smooth and Seamless
Facet has been our trusted information technology vendor & partner since 2022. The transition process which included upgrading our existing network infrastructure and implementing enhanced security across 3 states was smooth and seamless. Facet worked directly with our back office software vendor to move our applications to Azure and the process was completed with zero impact to our business operations. Facet expertise is top-notch. The Facet team is always responsive, timely and thorough in addressing our ongoing IT support needs!
Bruce Hall
“Responsive and always listen to our needs.”
Facet has done a great job with keeping our company at the forefront of technology. They are responsive and always listen to our needs. I appreciate their diligence with keeping our company up and running in a safe manner.
“Facet is the winning IT firm, time and time again.”
Facet earned our trust so that we can focus on expanding our business. Facet recruits top notch professionals who provide leading edge technology, communicate effectively and are accountable for the excellent service they provide. Facet drills down into the IT needs of our business BEFORE they start providing services. Their focus on excellent communication skills avoids a breakdown in service that we experienced with other IT firms. I provide references only for those service providers for whom I am a raving fan. They have worthy competitors, but I found Facet to be the winning IT firm, time and time again.
“Excellent customer support.”
My company has been using Facet Technologies since we launched. They have the resources and expertise of a large IT firm, but they also have excellent customer support. Working with the team at Facet has allowed us to setup data backup and security systems that eliminate manual processes. The team at Facet is very easy to work with and always gets whatever we need done. I cannot recommend this organization enough!
“We have confidence in the security of our systems.”
We appreciate the prompt and efficient support provided by Facet Technologies' team in addressing our computer needs. Their problem-solving skills are excellent. We have confidence in the security of our computer system, and we value the annual reviews they conduct to assess our system and provide recommendations for upgrades or new products.
Mary Jo Robison
“Quick to respond, friendly and professional.”
We have peace of mind knowing that Facet is there when we have problems. Facet has been our only IT provider for years! Their staff is quick to respond, friendly and professional.
Alan McLouth
“They succeed by helping us succeed.”
Partnering with Facet for our IT allows us to focus our resources on the things we do best and make us profitable. We don’t have to build our own IT department. We’ve experienced that True Tech Peace of Mind just like their advertising states. The sense of security and personal relationships we have with Facet employees sets Facet apart from other IT firms. We trust them to have our best interests in mind. It’s a partnership. They succeed by helping us succeed. If someone was on the fence about choosing Facet as their IT firm, I would tell them to look at the total value proposition. You can’t put a price on trust and security. Give Facet a try. You won’t be disappointed.
Mike Shrier
How Secure Is Your Business? Find Out.
Most business owners assume they’re protected — until they’re not. Our free Cybersecurity Risk Scorecard gives you an honest look at where your business stands, including:
✓ How your current defenses stack up against today’s threats
✓ Gaps in your security that could leave you exposed
✓ Compliance readiness for your industry
✓ Clear, prioritized recommendations — no jargon, no pressure
This isn’t a sales pitch. It’s a straightforward assessment from our engineering team so you can make informed decisions about your IT and security — whether you work with us or not.
Request My Scorecard
Peoria's IT Partner Since 1989
Facet Technologies has been solving IT problems for Central Illinois businesses for over 35 years. We’re not a national franchise or a remote call center. We’re a team of engineers and technicians who live and work right here in Peoria.
We work with businesses in healthcare, manufacturing, finance, professional services, and agriculture — industries where downtime costs real money and security isn’t optional.
Our approach is simple: become the IT partner you actually trust. The one that picks up the phone, explains things clearly, and solves problems for good.
Ready to Stop Settling for IT That Just Gets By?
Get your free Cybersecurity Risk Scorecard and find out where your business stands. Or skip the form and give us a call — a real person will answer.
Phone:
(309) 689-3900
Hours:
Monday-Friday, 8AM-5PM
(24/7 Emergency Support for Managed Services Clients)
Why Peoria Businesses Choose Facet Technologies
Facet Technologies delivers comprehensive IT support and cybersecurity protection to businesses across Peoria, East Peoria, Pekin, and the greater Central Illinois region. For over 30 years, we’ve secured local companies’ data as if it were our own.
Local Expertise You Can Trust
Our Peoria-based team at 3024 W. Lake Avenue knows the unique challenges facing Central Illinois businesses. We’ve protected companies from Caterpillar suppliers to agricultural operations, medical practices to manufacturing facilities.
Immediate Response When It Matters
Live Answer
8am-5pm, Monday-Friday. In-house after hours support always available for managed services clients.
24/7/365 Monitoring and Support
Your systems are monitored and protected for threats 365 days a year.
No Outsourced Helpdesk
Our technicians are trained experts that are happy to help.
Strategic IT Partnership
Work with a trusted local partner dedicated to your success.
Complete IT Solutions Under One Roof
Unlike national chains, we handle everything locally—from equipment setup and repair at our Peoria facility to custom software development for your specific needs.
Managed IT and Co-Managed IT Solutions
We offer managed and co-managed solutions for companies across the US. Whether you’re looking for a solution to a current IT problem, or in need of a strategic technology plan, our team is here.
Facet is a family-owned IT company that supports hundreds of businesses with cybersecurity, IT compliance consulting, cloud solutions, and development. To get in touch, just fill out our contact form, stop by our office at 3024 W. Lake Ave., Suite 1, or give us a call at (309) 689-3900.
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Comprehensive IT Services for Peoria Businesses
Managed IT Services
Transform your technology from a cost center into a competitive advantage. Our managed services include:
- 24/7 Network Monitoring – Eyes on your systems around the clock
- In-House Helpdesk – Friendly experts who know your network
- Proactive Maintenance – Problems solved before they impact business
- Strategic IT Planning – Roadmaps that align with your growth goals
Cybersecurity Protection
Cyber threats target Peoria businesses daily. Our security suite stops attacks before they succeed:
- SentinelOne Endpoint Protection – Best-in-class EDR blocks threats in real-time
- Managed Firewall (HaaS) – Next-generation network defense we maintain
- Email Security – Stop phishing attacks at the source
- Dark Web Monitoring – Know if your data appears on criminal markets
- Employee Training – Turn your team into your strongest defense
Business Continuity Solutions
Natural disasters and cyber attacks don’t announce themselves. Be ready:
- Instant Recovery Backups – Business operations restored in minutes
- Ransomware Prevention – Isolated backups attackers can’t touch
- Disaster Recovery Planning – Tested procedures for any emergency
Cloud Services & Virtualization
Reduce hardware costs while increasing reliability:
- Cloud Server Migration – Move from aging physical servers
- Virtual Desktop Infrastructure – Work securely from anywhere
- Office 365 Management – Full email and collaboration support
- Hybrid Cloud Solutions – Best of both on-premises and cloud
Your IT and Cybersecurity Team
Our team is our greatest strength. Whenever you call Facet, you are assisted by experts who are always knowledgeable, friendly and happy to help.
Industries We Serve in Peoria
Manufacturing Secure your production systems and protect intellectual property. We understand industrial networks and compliance requirements.
Agriculture Protect farm management systems, financial data, and precision agriculture technology from cyber threats.
Healthcare HIPAA-compliant IT solutions that protect patient data while supporting efficient operations.
Professional Services Reliable technology that keeps lawyers, accountants, and consultants productive and secure.
Government & Municipalities Meet strict compliance standards while protecting citizen data and public services.
Our Proven Process
Looking for an IT company? Our partnerships work better because we follow a proven process to ensure success.
How Our Managed IT Partnership Works
- Qualify Partnership – We discuss your pain points and how we might help
- Assessment – Discover your environment and note opportunities for improvement
- Strategy Development – Create a coordinated security and support strategy
- Tailored Service Agreement – Develop a plan for technology success
- Implementation – Seamlessly integrate our services
- Ongoing Collaboration – Regular meetings to ensure alignment
- Quarterly Strategic Planning – Proactive technology roadmapping
What Makes Facet Different From Other Peoria IT Companies?
No Surprise Costs Transparent pricing means you know exactly what you’ll pay. We plan IT projects in advance so there are no emergency expenses.
Local Ownership, Local Control Decisions get made right here in Peoria. No corporate headquarters in another state dictating service levels.
Proven Track Record Three decades of protecting Central Illinois businesses. Our clients stay with us because we deliver results.
Complete Service Portfolio From basic computer repairs to advanced cybersecurity, we handle every aspect of business technology.
What do business leaders have to say about Facet?
“Excellent customer support.”
My company has been using Facet Technologies since we launched 2 years ago. They have the resources and expertise of a large IT firm, but they also have excellent customer support. Working with the team at Facet has allowed us to setup data backup and security systems that eliminate manual processes. The team at Facet is very easy to work with and always gets whatever we need done. I cannot recommend this organization enough!
Mitch Johnson, Veloxity Labs
“They succeed by helping us succeed.”
Partnering with Facet for our IT allows us to focus our resources on the things we do best and make us profitable. We don’t have to build our own IT department. We’ve experienced that True Tech Peace of Mind just like their advertising states. The sense of security and personal relationships we have with Facet employees sets Facet apart from other IT firms. We trust them to have our best interests in mind. It’s a partnership. They succeed by helping us succeed. If someone was on the fence about choosing Facet as their IT firm, I would tell them to look at the total value proposition. You can’t put a price on trust and security. Give Facet a try. You won’t be disappointed.
Mike Shrier, Excalibur Seasonings
“Facet is the winning IT firm, time and time again.”
Facet earned our trust so that we can focus on expanding our business. Facet recruits top notch professionals who provide leading edge technology, communicate effectively and are accountable for the excellent service they provide. Finger pointing is not part of their business model which is valuable for growth-oriented companies like ours. Facet drills down into the IT needs of our business BEFORE they start providing services. They document the internal and external interfaces so they can hit the ground running. This provides traction right out of the gate. Facet is on the leading edge of IT hardware, as well. Their focus on excellent communication skills avoids a breakdown in service that we experienced with other IT firms. If you are on the fence about choosing an IT provider, do YOUR due diligence and then choose Facet. I provide references only for those service providers for whom I am a raving fan. Facet earned and maintains my respect by their support of our daily operations as well as special projects including replacing our full intranet platform. They have worthy competitors, but I found Facet to be the winning IT firm, time and time again.
Stan Butler, Former President/CEO – Heights Finance Corp., Executive Coach – How Can YOU Make a Difference?
How Can We Help You?
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