Welcome to True Tech Peace of Mind

Business IT Support and Cybersecurity

in Peoria, in Illinois, and Nationwide

FULL SERVICE IT CONSULTING

What can Facet do for my business?

Servers & Networks

From the cloud to the workstation, you need reliable servers. Run your business on networks expertly maintained and implemented by Facet’s certified engineers and technicians.

Security

Safeguard your business against data breaches and other liabilities with trusted, reliable security solutions from Facet Technologies.

Backups

Protect your company from data loss and downtime with comprehensive data backup and recovery solutions. With solutions like instant recovery, Facet increases your uptime and your profits.

Monitoring

Facet’s monitoring packages prevent costly problems before they affect your bottom line. Facet Insight delivers instant data and information on your hardware and software–developed in-house and proven effective for real businesses.

Computer Repair

We don’t shy away from hands-on repair. We have full-service repair benches for PCs, Macs, phones, and other hardware at every Facet location to keep your technology working seamlessly.

Co-Managed IT

We support your internal IT department with managed security offerings, co-managed IT, and supplemental IT from our team of expert engineers and technicians.

Software Licensing

Facet’s software licensing services beat our competitors’ on cost and ease of installation. Trust your software needs to Facet and stay up-to-date and on top of your industry.

Website Development

We create websites that convert visitors to customers. With a full range of web development, hosting, and design, our web team can help you turn your vision for your website into reality.

Work Ticket Software

Facet's ticketing system, FacetTRAK, was developed in-house because we were tired of ticketing systems that didn't work. FacetTRAK fits your business and helps you make processes that increase profit.

Talk to a consultant

"They succeed by helping us succeed."

Partnering with Facet for our IT allows us to focus our resources on the things we do best and make us profitable. We don’t have to build our own IT department. We’ve experienced that True Tech Peace of Mind just like their advertising states. The sense of security and personal relationships we have with Facet employees sets Facet apart from other IT firms. We trust them to have our best interests in mind. It’s a partnership. They succeed by helping us succeed. If someone was on the fence about choosing Facet as their IT firm, I would tell them to look at the total value proposition. You can’t put a price on trust and security. Give Facet a try. You won’t be disappointed.

Mike Shrier

Excalibur Seasonings Company

"Top-Notch Service!"

In a word, the single biggest benefit Facet provides to our organization is accessibility! Facet is there when we need them. Being able to reach out and have your IT company respond without delay is highly valuable to us. If you expect top-notch service from an IT company, choose Facet!

Ivier McSwine

South Side Mission

"Quick to respond, friendly and professional."

We have peace of mind knowing that Facet is there when we have problems. Facet has been our only IT provider for years! Their staff is quick to respond, friendly and professional.

Alan McLouth

Military Uniform Supply

FACE IT, YOU NEED FACET.

The right IT support is the one you don’t worry about.

Why

Do you need a better IT solution?

Do you spend your valuable time as a business owner fighting technology issues and putting out IT fires? If you do, you know personally the frustration IT problems can bring to a business.

You know that your time can be spent more meaningfully on growing your business, not on hold with a service provider, or waiting for your network to work as it should.

Facet can help you find True Tech Peace of Mind—it’s what we do every day for thousands of businesses like yours. Facet customers don’t have to worry about small IT concerns because they have the peace of mind that comes with 24/7 support, monitoring, and experienced technicians who know your business and networks.

We are here for your business, whether you need:

Full-service business IT and consulting

An IT plan that fits your budget, regardless of size

Disaster recovery plan

Employee training

Supplemental support for your internal IT team

Industry compliant technology

Cybersecurity programs to protect your data

What

You need to know that your business’s operations are backed by industry-leading tools, software and more when choosing a technology partner. Facet uses only top-of-line solutions to ensure that your business’s tech can keep up with you.

In fact, if we aren’t happy with the typical industry solution, we create our own. Facet’s commitment to our customers means that we will always take the next step to secure your business and maintain your networks.

A team of certified, helpful technicians

24/7/365 support

Secure cloud storage and backup solutions

Mobile workforce support

Facet Insight: our powerful monitoring suite

Fast response times

Discounted software licensing

FacetTRAK: our task/ticket management platform

How

Ready to find your True Tech Peace of Mind? We are here to help, with comprehensive technology solutions, cybersecurity services, and break/fix options available for businesses of every size.

Start with a Complete Network Health Checkup with one of Facet’s Network Engineers. This is not a sales call, but an honest assessment of your business’s current technology situation. Our Network Engineer will perform a full inspection of your network and present their findings to you in the form a report, complete with our recommendations for your business.

The Network Health Checkup diagnoses areas for improvement across:

Computers and workstations

Backups and data storage

Security practices

Server and networking infrastructure

Software and operating system updates

Disaster recovery and business continuity plan

We provide world-class IT support and co-managed IT to over 5,000 businesses. Want to learn more?

Call Us

(309) 353-4727

3024 W. Lake Ave.

8:00AM - 5:00PM

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