Facet Technologies
WELCOME TO TRUE TECH PEACE OF MIND
Our company
About Facet Technologies
Peoria’s Premier Managed IT Services & Cybersecurity Provider
35+ Years of Trusted IT Excellence in Central Illinois and Nationwide
Providing True Tech Peace of Mind Since 1989
Comprehensive Managed IT Services
From small business cybersecurity to cloud solutions for enterprise organizations, we secure and optimize your technology infrastructure:
Managed IT Services: Complete IT department outsourcing and co-managed options for businesses with internal IT teams
Cybersecurity Solutions: Advanced threat protection and compliance
Cloud Services: Seamless virtualization and backup solutions
Network Management: Monitoring, upgrades, and optimization
Documentation: Our technicians know your network, your needs and your software inside and out.
Industry-Leading Cybersecurity
Protect your business with our comprehensive Facet Security Suite—a multi-layered defense system designed to stop threats before they impact your operations:
Advanced Threat Protection: With AI-powered endpoint response, next-gen firewalls and 24/7 SOC and MDR capabilities.
Human-Centered Security: Training and awareness programs for employees
Proactive Monitoring and Recovery: Backup solutions for business continuity.
Compliance and Auditing: Industry compliance consulting, third-party penetration testing and security audits, backup isolation for ransomware recovery, and comprehensive security documentation and reporting.
100% Local, In-House Support Team
No outsourced call centers or helpdesks. Our experienced technicians are right here in Peoria, providing immediate support when you need it most.
- Live Answer: 8AM-5PM Monday-Friday
- 24/7/365 Emergency Support: On-call technicians available around the clock
- Same-Day Response: Local proximity means faster problem resolution
What Sets Us Apart?
Strategic IT Planning & Proactive Management
- Annual IT Roadmapping – Plan technology investments aligned with business goals
- Quarterly Business Reviews – Regular strategy sessions to optimize performance
- Budget Planning & Forecasting – Eliminate surprise IT costs with predictable planning
- Technology Lifecycle Management – Proactive hardware and software refresh planning
Industry Expertise
We understand the unique IT needs of Central Illinois businesses across industries:
- Healthcare (HIPAA compliance)
- Manufacturing
- Professional Services
- Financial Services (PCI compliance)
Our Proven Track Record
For 35 years, Facet has provided outstanding service to our clients. We adapt, innovate and grow to this day.
1989 – Founded by Brian Ford
2001 – Opened Pekin headquarters in Market Square
2007-2009 – Acquired Nerds on Call (Peoria) and Datacorp (Farmington)
2021 – Moved to current Peoria headquarters at 3024 W. Lake Ave.
Our Mission: Your Peace of Mind
We secure customer data as if it were our own. This isn’t just a slogan—it’s our commitment. We build long-term partnerships based on honesty, transparency, and exceptional service.
Facet’s Core Values:
Our values shape what we are as a company and how we show up for our clients and our community
- Honesty and Integrity
- Confident Problem Solving
- Committed Customer Service
- Growth Through Innovation
- Giving Back to Our Community
A Message from Brian Ford, President
Dear Fellow Business Leader,
After 35+ years in the IT industry, I’ve learned that choosing the right technology partner isn’t just about finding someone to fix your computers when they break. It’s about finding a trusted advisor who understands that your technology should be an asset that drives your business forward, not a constant source of stress and unexpected expenses.
Our team has grown to serve many businesses across Central Illinois, but our mission has remained the same since 1989: to provide True Tech Peace of Mind so you can focus on what you do best—running and growing your business.
We pride ourselves on our ability to provide world-class support and security solutions while maintaining a commitment to outstanding customer service.
When you partner with Facet, you’re not just getting an IT service provider. You’re getting a dedicated team that treats your data as if it were our own, provides transparent pricing without hidden fees, and offers the kind of responsive, local service that’s becoming increasingly rare in our industry. We are a family-owned company that respects your time and values your business.
We understand that choosing a managed service provider is a significant decision. That’s why we offer a comprehensive, no-obligation IT assessment to every prospective client. This detailed evaluation reveals security vulnerabilities, performance bottlenecks, and cost-saving opportunities—giving you the insights you need to make an informed decision about your technology future.
I invite you to experience the Facet difference for yourself. Let us show you True Tech Peace of Mind.
Sincerely,
Brian G. Ford
President, Facet Technologies, Inc.