IT Support for the Ag Industry
Your operation runs on tight timelines and reliable systems. When planting, harvest, or processing season hits, you cannot afford to be offline. Facet Technologies keeps ag businesses across Central Illinois connected, protected, and running.
Talk to Our Team
Fill out this form to request a phone call from our team. We offer free consultations and assessments.
Why Does Agriculture Need a Different Approach to IT?
Your network is not a typical office setup. It stretches across processing floors, grain facilities, field offices, and corporate locations, with equipment vendors and technicians connecting remotely from the outside. Most IT providers do not understand that environment.
Agriculture is also facing a growing wave of cyberattacks. The Food and Ag-ISAC recorded 265 ransomware incidents targeting food and agriculture companies in 2025. Attackers target ag businesses during peak production windows because the pressure to get back online is highest.
Facet Technologies has worked with ag operations across Central Illinois for over 35 years. We build IT and security around how your business actually runs.
What Does Facet Handle for Agriculture Operations?
Plant Floor and Production Network Security
Your processing equipment, PLCs, sensors, and production line controls need to be isolated from your office network and protected from outside threats. We design segmented network architectures that keep production running even if an office workstation is compromised.
Multi-Site Connectivity
Farms, field offices, processing facilities, warehouses, and corporate locations all need reliable, secure connections. We build and manage networks that link every site with consistent security policies, centralized monitoring, and fast support no matter which location calls.
Backup, Recovery, and Seasonal Continuity
A ransomware event during harvest or peak processing is not just an IT problem. It is a business survival problem. Facet’s backup and instant recovery services are designed around getting you back to full operation in hours, not days or weeks.
Vendor and Remote Access Management
Equipment vendors, software providers, and service technicians connect to your systems regularly. We audit, control, and monitor every remote connection so you always know who has access and can shut it down when it is no longer needed.
24/7 Threat Monitoring and Response
Our managed detection and response service provides around-the-clock monitoring through an external security operations center. Threats are identified and addressed in minutes, not hours, keeping your operation protected on nights, weekends, and holidays.
Compliance and Audit Readiness
From FDA traceability requirements for food processors to cyber insurance mandates, your operation may need to meet standards that require documented security controls. Facet’s compliance partnership approach keeps you audit-ready year-round without the scramble.
Your IT and Cybersecurity Team
Our team is our greatest strength. Whenever you call Facet, you are assisted by experts who are always happy to help. Our clients love our team!
How Does Facet Get Started With a New Ag Client?
Discovery
We tour your facilities, map your network, and document every system, connection, and vendor involved in your operation. No assumptions or shortcuts.
Risk and Gap Assessment
We identify where your operation is exposed: unpatched systems, unsegmented networks, unmanaged vendor access, backup gaps, and missing security layers. Then we prioritize what to fix first based on actual risk to your business.
Remediation and Protection Plan
We present a clear plan with timelines and costs. No surprise bills. Projects are planned and budgeted in advance so you know what is coming and can make informed decisions.
Ongoing Support and Strategic Planning
Once your environment is stable and protected, Facet provides continuous monitoring, helpdesk support, and quarterly strategic reviews. As your operation grows or changes, your IT and security plan grows with it.
Why Do Agriculture Businesses in Central Illinois Choose Facet?
We understand your industry.
We have worked with ag clients across Central Illinois for decades. We know the difference between a “typical” corporate IT environment and a mixed environment with production equipment, remote sites, and seasonal demands.
We are local and in-house.
When you call Facet, you reach our team in Peoria. Our helpdesk is staffed by technicians who already know your network. No outsourced call centers, no ticket queues that go nowhere.
We plan ahead so you aren’t surprised.
Our process is built around transparency. We identify what your network needs, plan projects and budgets in advance, and keep you informed through quarterly reviews. No surprise bills, no unexpected emergencies that could have been prevented.
We stay with our clients for the long haul.
Our average client relationship is over 10 years. That is not an accident. It is the result of doing what we say we will do, year after year.
We don’t react. We watch around the clock.
Facet provides 24/7/365 monitoring and endpoint protection as part of every managed services agreement. You are never unprotected.
What do business leaders have to say about Facet?
“We know that we can trust Facet to protect our business.”
“HarBrand has been working with Facet Technologies for over 5 years. Facet has done an excellent job responding to our IT needs. Facet has helped with many aspects of our overall IT strategy, including:
- Networking Monitoring
- System Backups
- Firewalls and VPNs
- On-site server needs
- Phishing training
- Microsoft licensing
- Email management
- Computer builds
- New equipment deployment
- Managing daily IT issues
We have a high degree of confidence with Facet. They respond timely to issues and always provide solutions to the issues we are facing. Their approach to network management and security works well for our business. They manage it effectively and help to bring new ideas to table. As the threats our IT network continue to build, we know that we can trust Facet to protect our business and manage the risk accordingly.”
Beau Gentry, HarBrand, Inc.
Let’s Talk About Your Operation
Whether you are looking for a full IT partner, need help securing your plant network, or want a second opinion on your current setup, we are here to help with a free consultation or brief phone call to discuss your needs.
Questions We Hear From Ag Business Leaders
We already have someone who handles our IT. Why would we need Facet?
Many ag businesses rely on a single IT person or a vendor who handles break/fix issues as they come up. Facet brings a different model: proactive monitoring, security architecture, strategic planning, and a full team behind you. We also offer co-managed IT that works alongside your existing staff without replacing them.
Our operation is not that big. Are we really a target?
Yes. Ransomware groups use automated tools to scan for vulnerable systems regardless of company size. A 40-person food processor with weak security is just as likely to be targeted as a national brand. In fact, smaller businesses are often more attractive because they tend to have fewer defenses.
How quickly can you respond if something goes wrong?
Facet’s helpdesk provides live answers during business hours and an on-call technician 24/7/365. Our average response time is under 15 minutes. For security events, our managed detection and response service addresses threats in minutes through an around-the-clock security operations center.
What does this cost?
Managed IT services in the Peoria area typically range from $100 to $200 per workstation per month, depending on the services included. We provide a clear, flat-rate quote so you know exactly what you are paying before you sign anything. No hidden fees or surprise invoices.
Do you work with food processors and companies that have compliance requirements?
Yes. We support clients with FDA traceability requirements, cyber insurance mandates, and other industry-specific compliance needs. Our compliance consulting team helps you build and maintain the documentation and controls auditors look for.
Can you handle our locations outside Peoria?
Absolutely. We support multi-site operations across Central Illinois and beyond with remote monitoring, management, and on-site support when needed. Recent clients have come from the broader Illinois area, and our tools and team are built for distributed operations.
Let’s Talk About Your Operation
Whether you are looking for a full IT partner, need help securing your plant network, or want a second opinion on your current setup, we are here to help with a free consultation or brief phone call to discuss your needs.