IT Services for Medical Practices
Secure Your Medical Practice with HIPAA Compliant IT Solutions from Facet
Secure. Reliable. Compliant. IT and Cybersecurity You Can Trust.
Medical practices face IT challenges that demand specialized expertise. At Facet Technologies, we protect patient data while ensuring your systems run smoothly. Our HIPAA compliant IT services are designed specifically for medical offices, providing the security, reliability, and rapid response your practice demands.
IT Services for Healthcare
Is This You?
Waiting hours or days for your IT provider to respond to urgent issues?
Getting vague answers about HIPAA compliance that leave you worried about audits?
Feeling blindsided by emergency IT projects that should have been planned months ago?
If you nodded yes to any of these, you’re not alone. We solve these exact issues and more for medical practices. You need a provider who understands that every minute you spend fighting IT headaches is less time you have to provide excellent patient care.
Why Medical Practices Choose Facet for IT Support and Cybersecurity
24/7/365 Emergency Response
Medical emergencies don’t wait for business hours. Neither should your IT support. Our dedicated in-house technicians provide immediate triage with live answers 8AM-5PM Monday-Friday, plus on-call support around the clock.
HIPAA Compliance Expertise
With over 30 years of experience, our team specializes in healthcare IT compliance. We ensure your practice meets all HIPAA Technical Safeguards while maintaining efficient workflows your staff will appreciate.
In-House Team You Can Trust
Unlike other providers who outsource to call centers, our friendly, knowledgeable technicians work right here in Peoria, IL. We know your systems, understand your needs, and treat your patient data as if it were our own.
Signs Your Practice Needs a Managed IT Consultation from Facet
Our Proven Methods Eliminate IT Headaches
Security Concerns
Unsure of what, if any, cybersecurity protections are in place?
Slow Response
Having trouble contacting your IT provider when you have issues?
Poor Planning
We map out a plan for continued protection and success for each client.
Scalability Problems
Current infrastructure stunts growth and innovation within your practice.
Compliance Challenges
Need guidance on HIPAA compliance?
Cost Effectiveness
Are you maximizing your IT spend? We look for ways to save your practice’s IT budget while staying secure.
IT Services Overview
Managed IT Services, Cybersecurity, and Compliance Built for Healthcare
HIPAA Compliant Cybersecurity Suite
- Advanced Endpoint Protection: AI-powered threat detection that stops ransomware and malware before they can encrypt patient files
- Managed Firewall Services: Next-generation security appliances that we maintain and replace proactively
- Email Security & Spam Filtering: Specialized protection against phishing attacks targeting healthcare practices
- Multi-Factor Authentication: Secure access controls that meet HIPAA requirements without slowing down your workflow
Secure Network Monitoring & Management
- 24/7 Network Monitoring: Real-time oversight of your practice’s IT infrastructure with 9-minute threat resolution times
- Dark Web Monitoring: Continuous scanning to ensure patient data isn’t compromised or being sold on illegal markets
- Automated Patch Management: Keep systems secure with regular updates that don’t disrupt patient care
HIPAA Compliant Backup & Recovery
- Encrypted Patient Data Backups: Secure, compliant backup solutions with instant recovery capabilities
- Ransomware Protection: Isolated backup systems that ensure you can restore patient files even after an attack
- Business Continuity Planning: Minimize downtime and keep serving patients during IT emergencies
Medical Software Support
- EHR/EMR Integration: Seamless support for your electronic health records systems
- Practice Management Software: Expert assistance with billing, scheduling, and patient management platforms
- Compliance Reporting: Automated documentation to demonstrate HIPAA compliance during audits
Staff Training & Security Awareness
- Security Training: Education to turn your team into your strongest defense against cyber threats
- Phishing Simulations: Safe, controlled testing that reduces human error risk from 60% to 10% over 12 months
- Ongoing Education Materials: Bi-weekly cybersecurity updates through our Cyber Treats newsletter
Get Compliant with Smart Cybersecurity Solutions
The HIPAA Compliance Crisis in Healthcare
Studies reveal up to 60% of small medical practices are not fully HIPAA compliant. This statistic has caught the attention of insurance companies, who now impose penalties and higher premiums on non-compliant practices. Recent investigations show many medical offices lack proper cybersecurity measures, putting them at risk for devastating data breaches that cost hundreds of thousands of dollars in fines and legal fees.
Don’t let your practice become another statistic. Ensure your medical office meets all HIPAA requirements with our comprehensive IT security solutions.
Our Proven Process for Medical Practice Cybersecurity
1. Comprehensive Assessment
Comprehensive evaluation of your current IT security and HIPAA compliance status
2. Strategic Planning
Tailored plan addressing your specific vulnerabilities and practice needs
3. Seamless Implementation
Minimal disruption to patient care during system upgrades and security improvements
4. Ongoing Monitoring & Support
Continuous protection with quarterly reviews and planning
5. Compliance Documentation
Complete audit trails and reporting for insurance and regulatory requirements
Schedule Your Consultation Today
Don’t wait until it’s too late. Protect your medical practice, your patients, and your reputation with expert HIPAA compliant IT services from Facet Technologies.
During your assessment and consultation, we’ll:
Evaluate your current HIPAA compliance status
Identify potential security vulnerabilities
Assess your network infrastructure and backup systems
Provide a custom roadmap for achieving full compliance
Give you transparent pricing with no hidden fees or surprise bills
Ready to Secure Your Practice?
Frequently Asked Questions
Q: What makes IT for medical practices different from regular business IT?
A: Medical practices handle protected health information (PHI) that requires strict HIPAA compliance. Your IT infrastructure needs specialized security measures, encrypted communications, audit trails, and staff training that standard business IT doesn’t require.
Q: How quickly can you respond to IT emergencies in our medical office?
A: We provide live phone support during business hours (8AM-5PM Monday-Friday) with immediate triage by our in-house team. For after-hours emergencies, our on-call technicians are available 24/7/365.
Q: What happens if we experience a ransomware attack?
A: Our multi-layered security approach works to prevent attacks before they occur. If an attack does happen, our isolated backup systems allow us to restore your patient data without paying ransom demands. We also provide immediate incident response and help you navigate any required breach notifications.
Q: Can you work with our existing EHR system?
A: Yes. We have experience supporting most major electronic health record platforms including Epic, Cerner, AllScripts, eClinicalWorks, and NextGen. Our team can integrate security measures without disrupting your current workflows or requiring staff retraining.
Q: How much do HIPAA compliant IT services cost?
A: Pricing varies based on your practice size, current infrastructure, and security requirements. Most medical practices in our area invest between $125-250 per workstation monthly for complete managed IT and cybersecurity services. We provide transparent pricing with no hidden fees during your free assessment.
Q: Do you offer training for our medical office staff?
Absolutely. We provide regular HIPAA security training for your team, conduct safe phishing simulations, and share ongoing education through our Cyber Treats newsletter. Research shows proper training reduces security incidents by up to 85% in healthcare settings.
Q: How long does it take to become fully HIPAA compliant?
Most medical practices can achieve full compliance within 30-60 days, depending on their current security posture. We prioritize the most urgent vulnerabilities first while implementing long-term protections. You’ll receive documentation throughout the process for insurance and audit purposes.
Q: What if our practice is too small for managed IT services?
A: We work with medical practices of all sizes, from solo practitioners to large multi-location clinics. Our co-managed services allow smaller practices to get expert HIPAA compliance support while maintaining some internal IT control, making professional-grade security affordable for any practice size.
Q: Can you help us if we already have internal IT staff?
A: Yes. We offer both full managed services and co-managed arrangements where we work alongside your existing IT staff. Many practices choose us specifically for our healthcare expertise and HIPAA compliance knowledge while keeping their IT staff for onsite support or strategic direction.
Q: What documentation do you provide for insurance companies and audits?
A: We maintain complete audit trails, compliance reports, and security documentation that satisfy insurance requirements and regulatory audits. We also offer quarterly technology reviews to discuss strategy and ensure your satisfaction with our services.
Get Started with a Consultation
Schedule your comprehensive assessment today.
Our team will evaluate your current systems, identify improvement opportunities, and create a custom plan that fits your budget.
Call (309) 689-3900 (8am-5pm, Monday-Friday) or fill out the form below.
How Can We Help You?
Fill out this form and we will contact you shortly to schedule your consultation.