Business phones that just work.
Cloud-based phone systems with $25/user pricing, real Peoria support, and hardware that ships ready to plug in. See what you'd pay in about 30 seconds — no form to fill out first.
Built into the rest of your IT.
Your phones, network, security, and support — one team, one bill, one number to call when something needs attention.
Skip the sales call. See your price.
Drag the slider for headcount, add hardware if you need it, get a real number. No email required, no "contact us for pricing" runaround.
One-time purchase — phones ship configured and ready to plug in.
Note: some older phone models may not be compatible with our VoIP service. Contact us if you're unsure about your current equipment.
Like what you see? Skip down to request a quote — we'll confirm pricing for your exact setup.
Old phone systems are holding your business back.
Traditional PBX hardware was designed for a world where employees sat at one desk with one phone. That's not your business anymore.
No big upfront investment
Skip the $20K phone server, the closet full of equipment, and the four-year-old hardware that's already obsolete. The system lives in the cloud — you just need internet and phones.
Scales when you do
Add a user in five minutes. Open a second location with no new hardware. Bring on a seasonal team without a service call. Growth doesn't trigger a project anymore.
Built for hybrid & remote
Your business number rings on a desk phone, a laptop, and a cell phone — same number, same voicemail, same caller ID. Employees aren't tethered to a building anymore, and your phones shouldn't be either.
Enterprise features. Small business pricing.
Everything you'd expect from a modern phone system — and a few things you wouldn't.
Multi-Level Auto Attendant
"Press 1 for sales, 2 for support" — with smart routing by time of day, caller ID, or department.
Voicemail to Email
Voicemails arrive in your inbox as audio files (or transcribed text). Listen, search, and forward like email.
Mobile Apps for iOS & Android
Make and take business calls from your cell phone — without giving out your personal number.
Built-In Video Conferencing
Host video meetings with screen share — no separate Zoom or Webex subscription required.
Business Text Messaging
Send and receive SMS from your business number. Customers love it, your team gets a paper trail.
Skill-Based Call Routing
Send Spanish-speaking callers to bilingual reps. Route VIPs to dedicated agents. The system gets smarter as you go.
Call Recording & Monitoring
Record selectively or always-on for training, compliance, or settling who-said-what.
Real-Time Analytics
See call volume, average wait time, missed calls, and queue performance — live, by team or by person.
24/7/365 Emergency Support
Phones down at 2am? Our on-call technicians answer. Business communications can't wait.
Other people sell phone systems. We pick up when you call.
Anyone can resell VoIP. The real question is who's on the other end of the line at 9:15 on a Monday morning when nothing's working and you have customers waiting.
Facet has been the trusted technology partner for Central Illinois businesses since 1989. Our helpdesk is in Peoria. Our average client has been with us over a decade. When your phones are down, you're not getting a ticket number — you're getting an actual technician.
Schedule a Free ConsultationIntegrates with the tools you already use.
Your phone system shouldn't be an island. Connect it to the apps your team lives in.
CRM Systems
Salesforce, Microsoft Dynamics, Zoho — with screen pops on incoming calls.
Microsoft Teams
Make business calls directly through Teams using your business number.
Email & Calendar
Click-to-dial from Gmail or Outlook. Voicemail delivered straight to your inbox.
Custom APIs
Connect to specialized line-of-business apps with our open API platform.
Let's get your phones working for you.
Tell us about your current setup — we'll put together a quote tailored to your business and walk you through it. No pressure, no commitment, no aggressive follow-up emails.
(309) 689-3900
8:00AM – 5:00PM, Monday – Friday
Connect With Us
Our Location
Peoria Office
3024 W. Lake Ave.
Suite 1
Peoria, IL 61615
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