Co-Managed IT (CMIT)
Our Peoria, IL based team empowers your internal IT staff with expert support. Facet CMIT helps your business grow and scale rapidly with seamless co-managed IT solutions.
Get a Quote for Co-Managed Services
Co-Managed IT from Facet
Co-managed IT is the perfect solution for businesses with existing internal IT staff who need additional expertise, bandwidth, and cybersecurity capabilities.
Based in Peoria, IL, Facet Technologies provides industry-leading co-managed IT support that allows your internal team to focus on strategic initiatives while we handle specialized tasks and provide around-the-clock coverage.
Strengthen Your Current IT Team
Gain access to our entire team of specialists without the cost of hiring additional full-time employees.
Fill Critical Skills Gaps
Leverage our expertise in cybersecurity, cloud infrastructure, compliance, and more.
Scale Resources as Needed
Easily adjust support levels based on your changing business requirements.
24/7/365 Coverage
Extend your IT support beyond business hours without exhausting internal resources.
Strategic IT Partnership
Work with a trusted local partner dedicated to your success.
True Partnership Approach
We don’t compete with your internal IT team—we enhance their capabilities. Your IT staff remains in control while gaining the backup they need to succeed.
Our team works alongside yours with complete transparency—sharing knowledge, documentation, and best practices to elevate your entire IT operation.
CMIT and Cybersecurity
Managed IT Support
Strengthen your internal IT team without replacing them. Our co-managed IT services provide specialized expertise, extended coverage, and strategic support that empowers your staff to focus on core business initiatives while we handle complex technical challenges and day-to-day operations.
Cybersecurity Solutions and Enhancement
Protect your business with enterprise-grade security solutions. Our cybersecurity services include AI-assisted endpoint protection, 24/7 SOC and MDR, dark web surveillance, and employee training—turning your greatest vulnerability into your strongest defense.
Cloud Services
Transform your business with secure, scalable cloud solutions. From seamless migrations to ongoing management of virtual desktops and servers, our cloud experts ensure you get all the benefits of cloud computing without the complexity, providing flexibility and reliability at every step.
Compliance
Navigate complex regulatory requirements with confidence. Our compliance specialists help your team meet industry standards including HIPAA, PCI, FEDRAMP, and CMMC, implementing the necessary controls and documentation while reducing the burden on your internal IT staff.
Network and WiFi Infrastructure
Our team designs and implements robust network and server infrastructures that support your operations and emphasize uptime. We ensure high availability and performance to keep your operations seamless.
Helpdesk Support
Access expert technical support whenever you need it. Our in-house helpdesk provides responsive, knowledgeable assistance to complement your internal resources, with live answer during business hours and 24/7/365 emergency support—giving your team and users peace of mind.
Your IT and Cybersecurity Team
Our team is our greatest strength. Whenever you call Facet, you are assisted by experts who are always knowledgeable, friendly and happy to help.
Local Presence, Global Expertise
With our headquarters in Peoria, IL, we provide the personal attention of a local partner combined with enterprise-level technology solutions. If you’ve had IT partners sell out to larger, less customer-service focused IT companies, try Facet. We are a family owned company with industry-leading capabilities.
Transparent Collaboration
Our team works alongside yours with complete transparency—sharing knowledge, documentation, and best practices to elevate your entire IT operation.
How Our Co-Managed IT Partnership Works
- Qualify Partnership – We assess your current IT capabilities and identify opportunities for collaboration
- Assessment – Discover your environment and understand your team’s concerns
- Strategy Development – Create a coordinated security and support strategy
- Tailored Service Agreement – Develop a co-managed service model that complements your internal team
- Implementation – Seamlessly integrate our services with your existing IT operations
- Ongoing Collaboration – Regular meetings with your IT staff to ensure alignment
- Quarterly Strategic Planning – Proactive technology roadmapping with your team
Flexible Engagement Models for Growing Companies
We offer customizable co-managed IT support packages that can be adjusted as your needs evolve. Our team are planners and strategists who specialize in helping growing companies scale their IT operations.
What do business leaders have to say about Facet?
“We know that we can trust Facet to protect our business.”
“HarBrand has been working with Facet Technologies for over 5 years. Facet has done an excellent job responding to our IT needs. Facet has helped with many aspects of our overall IT strategy, including:
- Networking Monitoring
- System Backups
- Firewalls and VPNs
- On-site server needs
- Phishing training
- Microsoft licensing
- Email management
- Computer builds
- New equipment deployment
- Managing daily IT issues
We have a high degree of confidence with Facet. They respond timely to issues and always provide solutions to the issues we are facing. Their approach to network management and security works well for our business. They manage it effectively and help to bring new ideas to table. As the threats our IT network continue to build, we know that we can trust Facet to protect our business and manage the risk accordingly.”
Beau Gentry, HarBrand, Inc.
How Can We Help You?
Fill out this form and we will contact you shortly for more information on your request or project.
Co-Managed IT Services FAQ - Peoria, IL
What is co-managed IT?
Your internal IT person gets backup. We provide tools, expertise, and 24/7 monitoring while your team handles daily operations. Think reinforcements, not replacement.
How does co-managed IT differ from fully managed services?
Fully Managed: We are your IT department.
Co-Managed: We support your existing IT staff with specialized skills, after-hours coverage, and enterprise-grade tools they couldn’t access alone.
What problems does co-managed IT solve?
Your IT person is drowning. They’re fielding password resets while trying to architect security. They can’t monitor networks at 3 AM. They lack time for strategic projects. We handle the burden while they focus on what moves your business forward.
What does Facet provide in a co-managed partnership?
- 24/7/365 network monitoring and threat response
- After-hours emergency support (your IT team gets to sleep)
- Security Operations Center with 9-minute threat resolution
- Managed firewall and endpoint protection
- Phishing simulations and security training programs
- Project assistance (migrations, upgrades, infrastructure)
- Software licensing and vendor management
- Quarterly strategic planning
Your team keeps control. We provide muscle.
Will you try to replace our IT staff?
No. We succeed when your IT person succeeds. This is partnership, not takeover. Your team knows your business; we know the latest threats and technologies. Combined, you get enterprise-level capabilities at mid-market budgets.
How much does co-managed IT cost in Central Illinois?
Variable based on services needed. Typical range: $75-$150 per workstation monthly. We quote after understanding your current setup and your IT team’s pain points.
Does our IT person need to learn new systems?
Minimal disruption. We document everything, provide dashboards they can access, and work within your existing workflows. Most clients report their IT staff feels relieved, not burdened.
Can you help with specific projects while our IT handles daily tasks?
Exactly our strength. Server migrations, network refreshes, compliance audits, cloud transitions—projects that would consume months of your IT person’s time while tickets pile up.
Do you serve businesses outside Peoria?
Throughout Central Illinois and beyond. Remote monitoring works anywhere; on-site support available regionally as needed.
What industries do you work with?
Manufacturing, agriculture, healthcare, government, professional services. If you must meet HIPAA, PCI, CMMC, or FEDRAMP requirements, we’ve done it before.
How do we start a co-managed partnership?
Call: (309) 689-3900
Email: info@facettech.com
Or, fill out a contact form on this page.
We meet with both leadership and your IT team to understand current challenges, then design support that fills gaps without creating friction.
Why choose Facet for co-managed IT in Central Illinois?
30+ years protecting local businesses. In-house team in Peoria—no overseas helpdesks. We treat your IT person as a partner, not competition. Your company grows stronger; your IT team gets breathing room.
Facet Technologies delivers co-managed IT services to businesses in Peoria, Bloomington-Normal, Springfield, and throughout Central Illinois.