Business IT Support & Managed IT Services in Peoria, IL

Most of our clients in Central Illinois invest between $125 and $200 per user per month, depending on complexity, compliance needs, industry-specific cybersecurity concerns, and service level.

Whether you’re looking for fully outsourced or co-managed services, we’ll give you a fixed monthly rate after a short assessment so you know exactly what’s included and never see surprise fees.

Unlike national call-center IT providers, Facet’s entire support team is local and in-house in Peoria, IL—no outsourcing.
You’ll speak directly to a live team member when you call. Many of our clients have been with us for more than 10 years.

We combine Midwest responsiveness with enterprise-grade cybersecurity expertise. We invite you to see for yourself the Facet difference!

We serve small to mid-size organizations in agriculture, manufacturing, healthcare, professional services, municipalities and local governments, and food production.
Our technicians understand compliance standards such as HIPAA, SOX, and CMMC, and we tailor solutions to each industry’s workflow.

We start with a full Technology and Cybersecurity Assessment of your systems.
Then we present a written plan that details coverage, responsibilities, and timeline.

Once we create a plan and you approve it, we immediately go to work, and most clients are onboarded in less than 14 days. We start with the most crucial security protections and essential systems first. Most clients experience no downtime during onboarding.

We use protections like multi-factor authentication, endpoint detection and response (EDR), encrypted backups, and 24/7 security monitoring as baseline security.

We have minimum security requirements for all our managed services clients, but we also recommend advanced security products when applicable. We customize our security plan to fit your needs and industry requirements.

Absolutely. Many of our 50–500-employee clients use us for co-managed IT, where we handle monitoring, security, and escalations while their internal team manages day-to-day requests, or where we handle helpdesk and day-to-day requests and provide project support as required.
We provide the tools, documentation, and dashboards to make collaboration seamless.

We’ll coordinate a transition plan and work with your current provider to avoid downtime.
Our team handles data migration, credential transfers, and vendor coordination so your employees experience zero disruption.

Use the form on this page to contact us and request a phone call or on-site assessment with one of our trained and certified network engineers. We’ll review your goals, identify hidden risks, and outline a clear action plan, with no pressure and no jargon. Prefer to call? We’re at (309) 689-3900, 8AM-5PM, Monday-Friday.