...
Facet Technologies Logo

(309) 689-3900

Call our office!

3024 W. Lake Ave., Suite 1

Peoria, IL 61615

8:00AM - 5:00PM

Monday – Friday

Serving Central Illinois with Excellence

The People Behind the Peace of Mind: Meet Our Team

Our Peoria-based team has been dedicated to supporting local businesses with top-notch IT solutions since 1989, ensuring seamless operations and peace of mind.

Our Commitment to You

Experience and Dedication

For over three decades, our team has been committed to providing exceptional IT services to Central Illinois. We pride ourselves on our deep local roots and unwavering dedication to helping businesses thrive through innovative technology solutions.

Facet Technologies Team Photo

Meet the Team

Leadership

Brian Ford

Brian Ford

President and Founder

Brian founded Facet Technologies in 1989 and has 38 years of experience in the IT industry. He holds a Bachelor of Science in Environmental Biology from Eastern Illinois University and an MBA from Bradley University, along with Cisco CCNA certification. Brian leads the company’s growth strategy and guides Facet’s adoption of emerging technologies, including AI implementation. Originally from Danville, Illinois, Brian has expanded Facet from a home-based startup to its first brick-and-mortar location in Pekin in 2001 and eventually to its current headquarters in Peoria. He is active in the community through his work with the Pekin Rotary Club and the Illinois Workforce Development Board.

Annette Ford

Annette Ford

Vice President

Annette has been with Facet Technologies since its founding, bringing 37 years of experience to the company’s financial and operational leadership. She earned her Bachelor’s degree in Computer Management and Marketing from Eastern Illinois University. Annette oversees Facet’s financials and accounting while contributing strategic guidance in marketing and business development. Her work behind the scenes has helped grow Facet into a healthy, successful organization. Originally from Peru, Illinois, she and Brian now live in Glasford.

Jason Hahn

Jason Hahn

Director of Business Solutions

Jason has been an integral part of Facet’s team since 1998, when he started as a computer repair intern. He is from Glasford and earned his bachelor’s degree in communications from Eastern Illinois University while continuing to work at Facet through the summers. In his current role, Jason manages Facet’s day-to-day operations including service delivery, offering development, procurement and vendor relationships. He takes pride in working with the entire Facet team, including our technical, sales, marketing, software development, HR, repair bench and administrative teams in a cross-functional leadership capacity.

Karol Burton

Karol Burton

Director of Human Resources

Karol brings 25 years of HR experience to our team, including 14 years in the IT industry with Facet. She majored in English at Illinois Central College and is a Peoria native. She loves to develop team-building programs and works closely with both staff and clients through her work in HR and managing Facet’s dispatch operations.

Account Managers

Trey David

Trey David

Account Executive

Trey has 12 years of technology and software industry account management expertise, and has been on Facet’s team since 2018. He holds a bachelor’s degree in Business Administration from Robert Morris University and coaches the Illini Bluffs High School basketball team. Trey specializes in solving real technology challenges, and prides himself on becoming a true technology partner to our clients by helping organizations make smart long-term technology decisions that encourage growth.

Marie Morris

Marie Morris

Account Executive

Marie is a Peoria native and Peoria Notre Dame graduate who builds lasting relationships with clients across the communities Facet serves. She thrives on the variety of each day and connecting businesses with the IT solutions they need. Marie is the founder of #GirlsDay, an event raising awareness for abuse and supporting the Center for Prevention of Abuse.

Engineers and Technicians

Matt Ghiglieri

Matt Ghiglieri

Senior Network Engineer

Matt brings 21 years of IT expertise to our team, with 17 years at Facet. He is a Microsoft Certified Azure Solutions Architect Expert, Microsoft Certified Solutions Expert: Server Infrastructure, Microsoft Certified Solutions Expert: Cloud Platform and Infrastructure, Microsoft Certified: Azure Administrator Associate, Microsoft Certified Professional, and Fortinet Certified Professional: Secure Networking. Matt earned his bachelor’s degree in Computer Information Systems from Saint Ambrose University. He was raised in Toluca and now calls Washington home. His specialties include complex problem solving, network and cloud engineering, cybersecurity, and project management.

Chris Knisley

Chris Knisley

Network Technician

Chris is a veteran of the Air Force and has 18 years of IT experience. He completed Cisco CCNA training at Illinois Central College and holds Microsoft Azure Fundamentals (AZ-900) certification. Chris is from Pekin, IL. He enjoys the variety of working with different industries and takes pride in helping people solve their technology challenges.

Zach Jacobson

Zach Jacobson

Network Engineer

Zach brings 13 years of IT experience to his role. He holds CompTIA Network+, Fortinet Certified Associate in Cybersecurity (FCA), Microsoft Azure Fundamentals (AZ-900), and Microsoft Azure Administrator Associate (AZ-104) certifications, and is currently pursuing Azure Solutions Architect Expert (AZ-305). Zach earned his Associate of Arts and Sciences in Network Administration from Illinois Central College. Zach is from Mapleton and specializes in network troubleshooting, resolving complex issues, and building automation tools and scripting solutions that improve support efficiency.

Phil Greer

Phil Greer

Network Technician II

Phil has 9 years of IT experience. He earned his Associate’s Degree in Applied Science in Network Administration from Illinois Central College in 2009 and holds Microsoft Azure Fundamentals (AZ-900) certification. Phil also completed the BNSF Railroad Signaling Fast-Track Program at Johnson County Community College. He excels at troubleshooting, diagnosing complex issues and developing reliable solutions. He was born in Kansas but considers Washington his hometown.

Tyler Greenleaf

Tyler Greenleaf

Project Coordinator / Network Technician

Tyler is a veteran of the Marine Corps and has five years of IT experience coordinating projects and resolving escalated support issues. He is from Mapleton and earned his bachelor’s degree in Telecommunications and Network Management and holds Microsoft 365 Fundamentals (MS-900) certification. Tyler works directly with clients on project timelines, milestones, and completion while handling complex help desk tickets.

Andrew Scott

Andrew Scott

Software Developer

Andrew has five years of software development experience building business applications. He earned his bachelor’s degree in Computer Science and holds Microsoft Azure AI Fundamentals (AI-900) certification. Andrew is from Altona and specializes in discovering and implementing AI solutions for Facet’s clients.

Carl Davis

Carl Davis

Network Technician

Carl has three years of IT experience and holds Tech Fundamentals, CompTIA A+ and Microsoft Azure Fundamentals (AZ-900) certifications. Carl’s hometown is Peoria, and he enjoys solving unusual technical problems for our clients that don’t have obvious solutions.

Mason Harshbarger

Mason Harshbarger

Network Technician

Mason has two years of IT experience. His industry certifications include Cisco CCNA, Microsoft 365 Fundamentals (MS-900), and LAN Technician. He earned an Associate in Arts and an Associate in Applied Science in Network Administration from Illinois Central College. Mason is from Bartonville and enjoys working directly with clients on-site and seeing how different businesses operate.

Connor Bennett

Connor Bennett

Senior Help Desk Technician

Connor has five years of IT experience supporting business networks and infrastructure. He is from Bloomington and earned his bachelor’s degree in Finance. In his role at Facet, he most enjoys server, network, and backup configuration and maintenance.

Sam Kepple

Sam Kepple

IT Technician

Sam has seven years of IT experience, having developed his skills through Facet’s internship program and hands-on training. Originally from Elmwood, he specializes in hardware support and enjoys building systems and diagnosing hardware issues most.

Administrative

Ellie Shaw

Ellie Shaw

Director of Marketing

Ellie has 10 years of experience in IT marketing. She earned her bachelor’s degree in Marketing and English Literature from Washington University in St. Louis. Ellie oversees Facet’s marketing and outreach, including digital and traditional strategy. She especially enjoys writing and creating content about cybersecurity and emerging technologies. Originally from Glasford, she now lives in Peoria.

Terry Ostazeski

Terry Ostazeski

Administrative Assistant / Dispatch

Terry serves as the first point of contact for many Facet clients. She takes pride in providing personalized, local support, making sure every caller knows they’re talking to a real person who cares about solving their problem. Terry is originally from the Iron Range in Northern Minnesota and now lives in Morton. She holds a bachelor’s degree in History.

Brittany Mansheim

Brittany Mansheim

Accounting Specialist

Brittany has over nine years of accounting experience and has her Fundamental Payroll Certification. She most enjoys payroll and sales tax. She earned her bachelor’s degree in Communications with a minor in Business Management from Millikin University and is from Lincoln, IL.

The Pups

Boomer

Boomer

Shop Dog

Boomer is a 14 year old chocolate lab who comes to work most days with Brian and Annette. His favorite part of his job is sleeping, but he can often be found taking a lap around the office to say hello.

Tally

Tally

Shop Dog

Tally is a one year old Scottish terrier. She loves coming to Facet, where some of her favorite people assemble daily to give her treats and shower her with affection. How thoughtful of them!

Our Core Values

We are proud of our team's commitment to our clients and our community. These values define who we are as an organization.
Core value: honesty and integrity
Honesty and Integrity
Core value: confident problem solvers
Confident Problem Solvers
Core value: committed to customer service
Committed to Customer Service
Core value: growth through adaptation and innovation
Growth Through Adaptation and Innovation
Core value: giving back
Giving Back to Our Community

Ready to Meet Us?

Schedule a consultation today to see how we can transform your IT strategy. Contact us at (309) 689-3900.