Serving Central Illinois with Excellence
The People Behind the Peace of Mind: Meet Our Team
Our Peoria-based team has been dedicated to supporting local businesses with top-notch IT solutions since 1989, ensuring seamless operations and peace of mind.
Our Commitment to You
Experience and Dedication
For over three decades, our team has been committed to providing exceptional IT services to Central Illinois. We pride ourselves on our deep local roots and unwavering dedication to helping businesses thrive through innovative technology solutions.
Meet the Team
Leadership

Brian Ford
President and Founder
Brian founded Facet Technologies in 1989 and has 38 years of experience in the IT industry. He holds a Bachelor of Science in Environmental Biology from Eastern Illinois University and an MBA from Bradley University, along with Cisco CCNA certification. Brian leads the company’s growth strategy and guides Facet’s adoption of emerging technologies, including AI implementation. Originally from Danville, Illinois, Brian has expanded Facet from a home-based startup to its first brick-and-mortar location in Pekin in 2001 and eventually to its current headquarters in Peoria. He is active in the community through his work with the Pekin Rotary Club and the Illinois Workforce Development Board.

Annette Ford
Vice President
Annette has been with Facet Technologies since its founding, bringing 37 years of experience to the company’s financial and operational leadership. She earned her Bachelor’s degree in Computer Management and Marketing from Eastern Illinois University. Annette oversees Facet’s financials and accounting while contributing strategic guidance in marketing and business development. Her work behind the scenes has helped grow Facet into a healthy, successful organization. Originally from Peru, Illinois, she and Brian now live in Glasford.

Jason Hahn
Director of Business Solutions
Jason has been an integral part of Facet’s team since 1998, when he started as a computer repair intern. He is from Glasford and earned his bachelor’s degree in communications from Eastern Illinois University while continuing to work at Facet through the summers. In his current role, Jason manages Facet’s day-to-day operations including service delivery, offering development, procurement and vendor relationships. He takes pride in working with the entire Facet team, including our technical, sales, marketing, software development, HR, repair bench and administrative teams in a cross-functional leadership capacity.

Karol Burton
Director of Human Resources
Karol brings 25 years of HR experience to our team, including 14 years in the IT industry with Facet. She majored in English at Illinois Central College and is a Peoria native. She loves to develop team-building programs and works closely with both staff and clients through her work in HR and managing Facet’s dispatch operations.
Account Managers

Trey David
Account Executive
Trey has 12 years of technology and software industry account management expertise, and has been on Facet’s team since 2018. He holds a bachelor’s degree in Business Administration from Robert Morris University and coaches the Illini Bluffs High School basketball team. Trey specializes in solving real technology challenges, and prides himself on becoming a true technology partner to our clients by helping organizations make smart long-term technology decisions that encourage growth.

Marie Morris
Account Executive
Marie is a Peoria native and Peoria Notre Dame graduate who builds lasting relationships with clients across the communities Facet serves. She thrives on the variety of each day and connecting businesses with the IT solutions they need. Marie is the founder of #GirlsDay, an event raising awareness for abuse and supporting the Center for Prevention of Abuse.
Engineers and Technicians

Matt Ghiglieri
Senior Network Engineer
Matt brings 21 years of IT expertise to our team, with 17 years at Facet. He is a Microsoft Certified Azure Solutions Architect Expert, Microsoft Certified Solutions Expert: Server Infrastructure, Microsoft Certified Solutions Expert: Cloud Platform and Infrastructure, Microsoft Certified: Azure Administrator Associate, Microsoft Certified Professional, and Fortinet Certified Professional: Secure Networking. Matt earned his bachelor’s degree in Computer Information Systems from Saint Ambrose University. He was raised in Toluca and now calls Washington home. His specialties include complex problem solving, network and cloud engineering, cybersecurity, and project management.

Chris Knisley
Network Technician
Chris is a veteran of the Air Force and has 18 years of IT experience. He completed Cisco CCNA training at Illinois Central College and holds Microsoft Azure Fundamentals (AZ-900) certification. Chris is from Pekin, IL. He enjoys the variety of working with different industries and takes pride in helping people solve their technology challenges.

Zach Jacobson
Network Engineer
Zach brings 13 years of IT experience to his role. He holds CompTIA Network+, Fortinet Certified Associate in Cybersecurity (FCA), Microsoft Azure Fundamentals (AZ-900), and Microsoft Azure Administrator Associate (AZ-104) certifications, and is currently pursuing Azure Solutions Architect Expert (AZ-305). Zach earned his Associate of Arts and Sciences in Network Administration from Illinois Central College. Zach is from Mapleton and specializes in network troubleshooting, resolving complex issues, and building automation tools and scripting solutions that improve support efficiency.

Phil Greer
Network Technician II
Phil has 9 years of IT experience. He earned his Associate’s Degree in Applied Science in Network Administration from Illinois Central College in 2009 and holds Microsoft Azure Fundamentals (AZ-900) certification. Phil also completed the BNSF Railroad Signaling Fast-Track Program at Johnson County Community College. He excels at troubleshooting, diagnosing complex issues and developing reliable solutions. He was born in Kansas but considers Washington his hometown.

Tyler Greenleaf
Project Coordinator / Network Technician
Tyler is a veteran of the Marine Corps and has five years of IT experience coordinating projects and resolving escalated support issues. He is from Mapleton and earned his bachelor’s degree in Telecommunications and Network Management and holds Microsoft 365 Fundamentals (MS-900) certification. Tyler works directly with clients on project timelines, milestones, and completion while handling complex help desk tickets.

Andrew Scott
Software Developer
Andrew has five years of software development experience building business applications. He earned his bachelor’s degree in Computer Science and holds Microsoft Azure AI Fundamentals (AI-900) certification. Andrew is from Altona and specializes in discovering and implementing AI solutions for Facet’s clients.

Carl Davis
Network Technician
Carl has three years of IT experience and holds Tech Fundamentals, CompTIA A+ and Microsoft Azure Fundamentals (AZ-900) certifications. Carl’s hometown is Peoria, and he enjoys solving unusual technical problems for our clients that don’t have obvious solutions.

Mason Harshbarger
Network Technician
Mason has two years of IT experience. His industry certifications include Cisco CCNA, Microsoft 365 Fundamentals (MS-900), and LAN Technician. He earned an Associate in Arts and an Associate in Applied Science in Network Administration from Illinois Central College. Mason is from Bartonville and enjoys working directly with clients on-site and seeing how different businesses operate.

Connor Bennett
Senior Help Desk Technician
Connor has five years of IT experience supporting business networks and infrastructure. He is from Bloomington and earned his bachelor’s degree in Finance. In his role at Facet, he most enjoys server, network, and backup configuration and maintenance.

Sam Kepple
IT Technician
Sam has seven years of IT experience, having developed his skills through Facet’s internship program and hands-on training. Originally from Elmwood, he specializes in hardware support and enjoys building systems and diagnosing hardware issues most.
Administrative

Ellie Shaw
Director of Marketing
Ellie has 10 years of experience in IT marketing. She earned her bachelor’s degree in Marketing and English Literature from Washington University in St. Louis. Ellie oversees Facet’s marketing and outreach, including digital and traditional strategy. She especially enjoys writing and creating content about cybersecurity and emerging technologies. Originally from Glasford, she now lives in Peoria.

Terry Ostazeski
Administrative Assistant / Dispatch
Terry serves as the first point of contact for many Facet clients. She takes pride in providing personalized, local support, making sure every caller knows they’re talking to a real person who cares about solving their problem. Terry is originally from the Iron Range in Northern Minnesota and now lives in Morton. She holds a bachelor’s degree in History.

Brittany Mansheim
Accounting Specialist
Brittany has over nine years of accounting experience and has her Fundamental Payroll Certification. She most enjoys payroll and sales tax. She earned her bachelor’s degree in Communications with a minor in Business Management from Millikin University and is from Lincoln, IL.
The Pups

Boomer
Shop Dog
Boomer is a 14 year old chocolate lab who comes to work most days with Brian and Annette. His favorite part of his job is sleeping, but he can often be found taking a lap around the office to say hello.

Tally
Shop Dog
Tally is a one year old Scottish terrier. She loves coming to Facet, where some of her favorite people assemble daily to give her treats and shower her with affection. How thoughtful of them!
Our Core Values
We are proud of our team's commitment to our clients and our community. These values define who we are as an organization.
Honesty and Integrity
Confident Problem Solvers
Committed to Customer Service
Growth Through Adaptation and Innovation
Giving Back to Our Community
Ready to Meet Us?
Schedule a consultation today to see how we can transform your IT strategy. Contact us at (309) 689-3900.
