When companies need to save money and hire knowledgeable professionals to take over certain parts of their operations, they’ll often choose to outsource. Many organizations choose to outsource IT services not only to cut costs but to ensure more consistency for their customers. However, some organizations worry that outsourcing will result in lower quality service over which they have no control. The reality is that as long as you outsource IT with a reputable, devoted company, these concerns will be all for naught.
If you still aren’t convinced you should outsource IT services, you might feel much more secure in your decision when you consider the following.
You Don’t Have To Look Overseas For Reliable IT Support
Many businesses are hesitant to outsource IT because they think they’ll have trouble communicating with a company based in another country. With many IT problems, you can’t afford to wait several hours to have your question answered or address a client’s needs. Fortunately, your company can outsource your IT close to home, as companies like ours are based in the United States. Hiring a U.S.-based IT company can allow you to keep those lines of communication open and get fast, high-quality results for reasonable costs.
Outsourcing Your IT Will Actually Save You Money
Another outsourcing myth is that working with companies like ours will throw your budget out of whack. But actually, it’ll end up costing you more to hire an IT staff yourself. When you hire a full-time IT staff, you’ll need to pay for their salary, benefits, equipment, and more. Outsourcing your IT, on the other hand, allows you to pay for IT services only when you need them. In addition, you’ll be able to afford more highly specialized professionals because outsourcing rates are much more reasonable than having a similarly qualified worker on-staff. And because you’ll choose a specific package with your needs in mind, you won’t have to pay for services or time you don’t actually require.
Outsourced Teams Are More Responsive
A lot of businesses worry that outsourcing their IT services will end up being a detriment to their customer service. This is an understandable thought, but it’s a total misconception. No, these professionals won’t be in your office building, but that doesn’t mean they can ignore your help requests. In fact, because their sole dedication is providing superior IT services for you, they’ll typically be able to assist you right away. In addition, outsourced IT companies are often a lot more proactive in keeping up with maintenance and alerting you to any potential vulnerabilities or issues with your system. And because they’ll generally be more knowledgeable, they’ll be able to solve your problems and restore your operations much more quickly.
Want to find out more about how outsourcing your IT can help your business succeed? Facet Tech is here to help. Get in touch with us today!