New research from Gartner estimates that 45% of organizations will experience a supply chain attack before the end of 2025. For business owners invested in cybersecurity, this can feel a bit like a kick to the gut: “My cybersecurity defenses are in order, so why aren’t these software companies doing the same?”
The truth is that some software companies are taking the steps necessary to secure their products, but with the constant increase in supply chain-targeted attacks, they’ve got big targets on their backs (of course, regardless of size, all businesses remain profitable targets for ransomware and other attacks). The recent highly-publicized Crowdstrike and Solarwinds attacks are only a couple of examples.
The Solution? Start Asking the Hard Questions.
Well, maybe not hard questions, but important ones. As a business leader, your best strategy is talking to your software vendors. Ask questions about what they do with your data, how they store it, and how they secure it. They should be prepared to discuss their security strategies—and if they’re not, that’s a red flag.
If you’re a Facet customer, we offer vendor liaison services as part of your managed services agreement. If you’re looking to add a new software to your stack, consult with us. Not only can we help with deployment, but we can also identify possible security vulnerabilities the software might bring to your network.
Are you looking for a managed services solution that fits your needs? We’re here to talk. Contact us now.
In the News: Background Check Data Exposed (Again)
Another background check company has experienced a breach, this one due to an exposed database (no passwords here), revealing the data of about 1 in 3 Americans on September 23. This follows right on the heels of a National Public Records data breach in August.
If you aren’t already, it’s a good time to look into identity theft protection (even free options will monitor your credit).
It’s also a good time to make sure your customers’ data is locked down–talk to us for options to secure any customer information to make sure it’s protected against cyber attack or ransomware.
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There are a LOT of AI tools out there, but sometimes an AI tool really is worth all the hype. We’re sharing three tools our team loves and uses regularly, and some quick AI tips and tricks.
Synthesia.io for AI-Generated Videos
We’ve used Synthesia for a few videos on our ticket system, FacetTRAK (you can see them at FacetTRAK.com). Their avatars are surprisingly lifelike (especially their most recent additions) and the voices don’t sound like robots—no Siri/Bixby here. I found the editing to be quick and easy. If you, like us, prefer staying off-camera, this is a great way to make video content.
Scribe
Scribe is our development team’s go-to tutorial maker. It records your screen while you perform any task and turns it into step-by-step documentation. You can then edit the document if needed. Fast, simple, incredibly helpful and time-saving.
Claude: a Brainstorming/Outlining Pal
I’ve yet to find an AI tool that can really replace an actual human “voice,” but the one that comes closest for me is Claude, a large language model (LLM) with a free tier and a more advanced paid tier. Here are some things I think it excels at:
1. Outlines: I use Claude to outline blog posts and articles. It can turn a brainstorming document into an outline instantly, so you can start writing faster.
2. Working Off Other Documents: Claude lets you upload whole documents to use as a reference or to proofread—this is great for converting, say, a blog post into a Facebook post, or checking for typos. Just don’t upload anything confidential–I stick to things that will be posted publicly.
3. Sounding Like a Real Person: Claude is good at understanding niche subjects and avoids predictable AI tropes. If you’ve been unimpressed with the robotic tone of ChatGPT, I’d recommend trying Claude. It’s often said to sound more “human” out of the box.
Quick Tips:
Fake Your Excel Power User Status: ChatGPT and other LLMs tend to be pretty good at providing Excel/Google Sheets formulas. Use plain English to explain what you’d like to do, and save that time you would have spent down a Google rabbit hole.
Social Media Posts, Faster: Canva, the free social media/creative tool, has some new AI features that blew me away, including image editing abilities and background removal that used to require manual work and lots of patience, and AI-powered image generation.
Regulations from the government and insurance companies are making business continuity a hot topic. If you find you’re suddenly in need of a Business Continuity Plan (BCP), working with a managed service provider might be the right choice.
For smart business owners, a robust BCP is not just a safety net—it’s a necessity, and with the increasing prevalence of cyber threats, integrating cybersecurity into your BCP is essential. Here’s how to get started.
Intro to BCPs
A Business Continuity Plan outlines procedures and instructions an organization must follow in the face of disaster, whether natural disaster, fire, or cyberattack. The goal is to ensure that critical business functions continue to operate or are quickly restored to minimize downtime and financial loss.
Why Cybersecurity is a Crucial Part of Any BCP
Cybersecurity threats are among the most significant risks to business continuity today. Cyberattacks can lead to data breaches, financial loss, and reputational damage. By incorporating cybersecurity measures into your BCP, you can protect your business from these threats and ensure a swift recovery if an attack occurs. Most insurance providers who require a BCP outline cybersecurity measures your company needs to take to be insured against cyberattack.
Steps to Develop a Cybersecurity-Focused BCP
Risk Assessment Begin by identifying potential cyber threats to your business. This includes malware, phishing attacks, ransomware, and insider threats. Assess the likelihood and impact of each threat to prioritize your efforts.
Business Impact Analysis (BIA) Conduct a BIA to determine the potential effects of a cyber incident on your business operations. Identify critical functions and processes, and estimate the financial and operational impact of disruptions.
Develop Response Strategies Create strategies to respond to identified risks. This includes incident response plans, data backup procedures, and communication plans. Ensure that your response strategies are comprehensive and cover all aspects of your business.
Implement Cybersecurity Measures Invest in robust cybersecurity measures to protect your business. This includes firewalls, antivirus software, encryption, and multi-factor authentication. Regularly update and patch your systems to protect against new threats.
Employee Training Your employees are your first line of defense against cyber threats. Provide regular training on cybersecurity best practices, such as recognizing phishing emails and using strong passwords. Encourage a culture of security awareness within your organization.
Regular Testing and Updates A BCP is not a one-time effort. Regularly test your plan through simulations and drills to ensure its effectiveness. Update your plan as your business grows and new threats emerge. Continuous improvement is key to maintaining a resilient business.
Choosing the Right MSP to Help You
Partnering with a managed IT service provider can significantly enhance your cybersecurity posture. If you partner with Facet, our team can help you develop, implement, and maintain your BCP, ensuring that your business is protected against the latest threats. We also provide 24/7 monitoring and support, giving you peace of mind that your business is in good hands (check out our previous post on how to pick the right helpdesk service).
A well-crafted Business Continuity Plan is essential for any business owner looking to safeguard their operations against cyber threats. By integrating cybersecurity into your BCP, you can ensure that your business remains resilient in the face of adversity. Start today by assessing your risks, developing response strategies, and partnering with experts to protect your business. Your future self will thank you.
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Personal Cloud Storage: the Cost of Convenience
How many employees use unsanctioned cloud servers? According to a report by Statista, at least 35% of employees use unapproved file storage solutions like Dropbox.
The Risks: What’s at risk? Using Dropbox, personal Google Drive accounts, and other personal cloud storage can lead to data breaches or unauthorized access to sensitive information. Some things to consider:
Your Data, Where? Businesses have limited control over data stored in public cloud services. This means data is often synced across personal devices without oversight or even inadvertently shared with unauthorized parties.
Compliance Woes Public cloud services may not comply with industry-specific regulations and standards, which can lead to legal troubles for your company.
Offboarding Concerns When employees use personal cloud storage, important documents and files can be lost forever if they leave.
The Solution: A solution like Microsoft OneDrive gives your team all the capabilities they want for file sharing and cloud storage, with essential enhanced security features. Education is key to convincing your team to ditch the personal cloud storage and get onboard with OneDrive’s convenience and flexibility.
Accessibility and Seamless Integration: Whether at home, the office, or on the go, you can retrieve documents using any device (computer, smartphone, or tablet).
Security: Cloud storage provides secure backup, reducing the risk of data loss due to hardware failure or theft. Business solutions like OneDrive offer advanced management features, such as detailed access controls and audit logs, to help avoid rolling out the welcome mat for snoops and hackers.
Collaboration: Employees can collaborate on shared documents in real time in Microsoft Word, Excel, PowerPoint and more.
Educating your team on the advantages of using the right cloud storage is an essential part of your business continuity and data safety playbook.
As always, if you have any questions, simply reply to this email or give us a call at (309) 689-3900. We have more resources on OneDrive and other file storage and sharing options available to you.
Already have OneDrive? Check out these features!
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Want extra entries? Each person you refer to Cyber Treats earns you one additional entry to the popcorn drawing. Forward them this email and have them fill out the Popcorn Drawing form to enter and subscribe to the newsletter.
Contest ends 9/30/2024. See site for terms and conditions.
Looking for a custom solution? Schedule a discovery call with Trey to see what your options are for sharing and storage within your organization.
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We’re all familiar with that pesky little pop-up that appears on log-in screens across the web: “Do you want to enable two-factor authentication on this account?”
Your answer should always be YES!
Even if someone gets your passwords, MFA can keep them from stealing your bank information or other online presence.
MFA (sometimes this is called two-factor authentication, one-time passcode, or a login token) usually involves entering a code sent to your email or phone. Sometimes, online accounts will also take your IP address and location into consideration when it’s time to log in (another “factor”).
Do you have any of the following? If so, check now to see if you have MFA or 2FA activated. Top Sites/Apps to Enable MFA – Email Accounts – Business and Personal (this controls access to almost ALL your other accounts) – Facebook, Instagram, LinkedIn, or other social media – Online Banking and Credit Card Websites – Insurance Portals – Dropbox or Other Digital Storage Services – Online Tax Preparation Websites
MFA settings are often found in your account information or security settings when you log in and may be labeled “additional security.” If you have any questions, just reply to this email and ask for help.
? TRADE OFFER! ? We receive: your feedback about the future of Cyber Treats. You receive: a chance to win a popcorn tin from Popcorn Heaven!
Want extra entries? Each person you refer to Cyber Treats earns you one additional entry to the popcorn drawing. Forward them this email and have them fill out the Popcorn Drawing form to enter and subscribe to the newsletter.
Contest ends 9/30/2024. See site for terms and conditions.
Want some advice on MFA for business cybersecurity? Our team is here to help with MFA solutions for your Microsoft Exchange, VPNs and more to keep your business’ data safe. Call us at (309) 689-3900 or schedule a discovery call with Trey to see what your options are for managed services and MFA.
Smart business owners aren’t only investing in cybersecurity products and software packages to keep their data safe: they’re keeping tabs on their teams’ cybersecurity awareness. It’s even smarter to think of this practice as part of your security stack.
If you’re like most people, when you think of an “audit,” you think of penetration tests, or pen testing, a process that involves a full inventory of your security stack and practices. This can be limited to just your network or include attempts to physically infiltrate your business for the purposes of finding weak points.
Pen tests are an ideal choice for a full picture of your company’s cybersecurity, but what about in-between? If you want a good idea of where your team stands on security practices, here are some ways to assess your strengths and educate your team on areas for improvement.
Phishing Simulations
Phishing simulations are a great way to test your employees’ cyber awareness. Maybe you’ve implemented these either on your own or with the help of an IT provider.
Often thought of as “gotcha” training devices, these are actually proven to be highly effective in preventing breaches due to human error. It often only takes one alert for an employee to improve practices, read emails more closely, and avoid clicking on suspicious links.
Some phishing simulations include training materials or videos for your team to watch if they “fail” the test. These videos reinforce important concepts for your team to become more cyber safe, and incentivize employees to watch for phishing emails and complete training.
Training Opportunities
Want to do more cybersecurity training with your team, but don’t know where to start? We can help. We have training resources and more that you can use in your company, such as presentations, articles, video links and other resources.
Do you have daily or weekly meetings with your team? These regular meetings are the perfect opportunity to discuss cyber awareness. We even have quizzes available to gamify your cyber awareness meetings and make it more fun and engaging.
Forward Those Tech Tips!
We offer a weekly tech tip email (sign up here!) with insights and quick tips (and a little comic relief). Many of our clients forward the email to their whole team for a quick refresher on security practices.
Have any questions about employee training or other managed services or cybersecurity concerns? Contact Facet. Our team of helpful, knowledgeable technicians and support staff are happy to answer questions and find a solution that’s the perfect fit for your business. We believe it’s our job to provide you with the tools you need so you can focus on growing your business, not chasing IT issues. Want to learn more? Let’s talk! Contact us here.
We’ll be sharing valuable tech tips, cybersecurity practices, and current information that you can share with your team (featuring Maggie and Boomer, cartoon versions of Facet’s “shop dogs.”)
Now, onto the tips!
It pays to stay vigilant.
3.4 billion phishing emails are sent every day–a staggering amount bolstered by bots and entire economies of scammers finding new ways to get around your email security.
At Facet, we’re big proponents of security awareness training, especially phishing simulations, which are proven to reduce breaches and security incidents, but there’s a hard truth:
Security awareness is only as effective as your vigilance on your busiest day, when you’re at your most distracted.
Our advice: make a habit of scrutinizing any email that has the following elements, every single time:
1. Suspicious sender’s email address (slight misspellings, strange domains, etc.) ? Real-life example: Paypal scam emails will often come from an address like “help.epaypal@outlook.com” or similar, instead of an “@paypal.com” email address.
2. Urgent calls to action or scare tactics demanding immediate response (this one is especially important in campaigns designed to impersonate high-level executives) ? Real-life example: a fake USPS email or text claiming you have a package stuck in customs that requires payment to process.
3. Requests for sensitive information like passwords, credit card numbers, etc. ? Real-life example: a fake CapitolOne fraud detection email that, once the link is clicked, directs you to a website where it will request your card information to lock your account.
4. Misspellings, poor grammar, or unusual formatting ? Real-life example: A fake bank email: “We have faced some problems with your Account please update the account .if you do not update will be Closed.”
5. Unsolicited attachments ? Real-life example: Scammers will include attachments that may have malware in them, including fake invoices or tax information.
Keep these strategies in your pocket to avoid costly breaches.
Need help with cybersecurity? Our team of experts can help you craft the ideal solution for your company. Give us a call at (309) 689-3900, or schedule a 15-minute discovery call with Trey to find out about email security solutions and more.
The statistics on cyberattacks are staggering. Around 3.4 billion phishing emails are sent daily. Over 4 million websites are infected with malware.
These attacks target businesses of all sizes in all industries. Mitigating your network security vulnerabilities can help you avoid becoming a statistic.
You need to identify the risks in order to address them. Keep reading to learn how to reduce common risks and why a network security assessment may be a good first step.
Ensure Proper System Configuration
System misconfigurations are a common vulnerability in network security. All devices, servers, and networks need the right security protocols.
Mistakes in the configuration process can happen as simple errors. Problems can also result from issues like weak passwords or access controls.
Configuration audits can help you identify weaknesses in your system configuration. Strong security protocols for your organization and ongoing monitoring contribute to keeping your system secure.
Secure Your APIs
An API (Application Programming Interface) lets two software components communicate with each other. The API structures requests and responses between the two applications.
One application is the client and the other is the server. The client sends a request to the server as data. The server sends output data back to the client.
APIs are structured to minimize exposure between the two applications. Vulnerabilities are still possible, though. Common risk factors are:
Broken access control
Overly broad data exposure
Authentication issues
Regular testing can show potential security risks in your APIs. Good password management and strong security measures will help prevent API vulnerabilities.
Follow the Principle of Least Privilege
Following the principle of least privilege helps ensure that only authorized users have access to your system. This principle means that users get the minimum level of access needed to do their jobs.
Least privilege extends beyond human users. It applies to APIs, systems, and connected devices that need permissions to perform tasks.
Least privilege reduces network security vulnerabilities in several ways. It reduces the attack surface for bad actors.
It helps stop malware from spreading. The risk of malware increasing its access is lower. The malware can’t move laterally as easily.
Patch and Update Software
Software vendors regularly find security flaws in their products. They release new versions to fix these vulnerabilities. Failing to install these critical updates promptly puts your business network at risk.
Bad actors know about the flaws in software programs. They exploit them to steal data or infect the system.
Unpatched vulnerabilities are a major factor in successful cyberattacks. They’re also one of the easiest to address. A proactive update schedule helps ensure your software and devices are up-to-date.
You can use a patch and assets management tool to facilitate this process.
Implement Robust Password Management
Using poor passwords and reusing passwords for multiple logins creates a security risk. Most people make easy-to-remember passwords based on their personal information. This makes guessing the password easier for hackers.
If a hacker guesses a shared password, they can use it for all the associated accounts.
Good password management mitigates these risks. A password manager can help users benefit from strong passwords without having to remember all of them individually. Your organization can implement password standards for length and complexity.
Limiting login attempts is another way to help prevent password theft.
Use Multi-Factor Authentication
Multi-factor authentication reduces the risk of unauthorized access to your network. Single-factor authentication uses a single method to authenticate users. The most common method is a password.
Bad actors can easily bypass single-factor authentication.
Multi-factor authentication requires more than one type of authentication. The three types of factors are:
Something a user knows (knowledge)
Something a user has (possession)
Something a user is (biological)
A password or PIN are common examples of the first category. The possession factor could include a security token or software token from a smartphone. Biometric verification methods include facial recognition, fingerprint scans, and retina or iris scans.
Even if a would-be hacker steals or discovers a password, they can’t access your system without another form of verification. Your IT personnel or IT services provider can implement multi-factor authentication for your business network.
Conduct a Cybersecurity Assessment
A network security assessment identifies vulnerabilities in your system. You can target your resources more effectively to improve your cybersecurity processes.
The two main types of network security assessment are:
Penetration testing
Vulnerability assessment
Penetration testing tries to attack your system to find any weaknesses. A vulnerability assessment is often automated using tools like a network scanner. It identifies and prioritizes vulnerabilities.
Cybersecurity audits are an essential tool. They discover security risks before a bad actor does. They help you prioritize which problems to address first.
You can measure the impact an attack would have.
An assessment also helps you evaluate your current security measures. You can see whether they’re effective.
An internal person or team can conduct your network security assessment. You can also use a third-party service. Using a third party has several advantages.
Security risk assessments can be complex and time-consuming. Giving this responsibility to a reputable third-party firm lets your IT personnel focus on their regular tasks. The assessment firm will ensure that the testing meets applicable compliance, regulatory, and industry standards.
Implement Security Awareness Training
Human error is a factor in many cyberattacks. Your personnel are an important line of defense in your cybersecurity strategy. Security awareness training covers threats such as:
Phishing
Social engineering
Compromised passwords
Training should include an educational component as well as exercises to test awareness and reactions. This gives your employees the opportunity to learn and reinforce best practices.
Choose the Right IT Services Partner
Addressing your network security vulnerabilities is essential for the health of your organization. A network cybersecurity assessment will show any weaknesses. The right IT services partner can help you develop a plan to mitigate the risks.
Facet Technologies is dedicated to serving the unique cybersecurity needs of your business. We offer contract and as-needed support, consulting, and implementation. We’ve been serving clients in Central Illinois since 1989.
Our Security Plus Audit evaluates more than 100 aspects of your network infrastructure. We’ll give you a roadmap with prioritized action items.
Schedule a cybersecurity assessment from Facet today and take the first step toward a more secure business.
The internet has the power to connect us with the world around us, whether it’s across the globe or just across the street. With more and more people turning to the internet to find information, work, and shop, the potential for data breaches also grows.
Data from IBM shows that the average cost of a data breach in 2023 amounted to $4.45 million, representing a 15% increase from 2020. There are several different types of data breaches you need to be aware of. Knowing what to look for or expect can help you better protect yourself from a potential data breach.
With that in mind, let’s take a look at 6 of the most common types of data breaches below.
1. Phishing Attacks
Phishing attacks typically involve deceptive attempts, often through emails or messages. They may use a false identity or a fake link to trick individuals into entering sensitive information such as passwords, credit card numbers, or personal details. Once this information is obtained, it can result in identity theft, financial fraud, and even the exposure of private business data.
In business settings especially, it is essential to provide comprehensive training on recognizing phishing attempts. For example, it is possible to hover over links without clicking to preview the destination URL. You can also utilize email filtering services to keep phishing attempts at bay.
Train employees not to enter sensitive information unless they’re sure of the request’s authenticity. Teaching employees the importance of verifying email senders and avoiding clicking on suspicious links or downloading attachments can prevent these types of data breaches from the get-go.
2. Malware Infections
Malware, short for malicious software, refers to any software specifically designed to harm or exploit computer systems, users, and networks. Once the malware infection takes hold, it can carry out a range of malicious activities, such as stealing sensitive information, disrupting operations, or providing unauthorized access to attackers.
A malware infection can result from several different causes, such as:
Malware coded advertisements
Software vulnerabilities
Infected external devices
Compromised email attachments and links
Malicious websites
Malware infections are one of the most common types of data breaches behind phishing attacks. To stay on top of malware infections, install and regularly update antivirus and anti-malware software on all your devices. This can help prevent a malware infection due to accidental downloads or unsafe browsing habits.
3. Ransomware Attacks
Ransomware, as the name implies, involves encrypting a user’s files or entire system. The ransomer then demands a payment in exchange for the decryption key. 2023 saw a 37% increase in ransomware attacks with an average ransom payment far exceeding $100,000.
Ransomware can effectively cripple a business by making crucial files inaccessible. Government, healthcare, financial, and technology industries are the most likely to get hit by these types of security breaches.
If your company is hit by ransomware, it can be a costly endeavor to get your business data back. There’s also no guarantee that once the money is paid, the ransomer will actually make good on their promise.
To protect your company from ransomware attacks, regularly back up critical business data to offline or secure cloud storage. In the event of a ransomware attack, you will be able to restore your information without resorting to paying the ransom.
You should also install robust cybersecurity software solutions that include anti-ransomware features. Keep all of your cybersecurity software, including security tools, up to date to stay on top of ransomware attacks.
4. Physical Security Breaches
Physical security breaches involve unauthorized access to an office or building space. This can result in damage and compromised physical assets, facilities, or information.
These types of data breaches occur when individuals or entities like former employees gain improper entry to restricted areas. They may steal physical devices containing sensitive information or engage in activities that compromise the security of physical spaces.
Examples of physical security breaches can include the theft of laptops and unauthorized access to secure rooms. It may also involve vandalism that can affect the integrity of physical security measures.
Always make certain to safeguard any physical devices containing sensitive data. Use encryption and implement security measures like biometric access to prevent unauthorized physical access.
5. DDoS Attacks
DDoS stands for Distributed Denial of Service. The primary purpose of DDoS attacks is to overwhelm a website or an online service with too much fake internet traffic.
DDoS attacks use a large number of computers working together to flood a website or service, causing disruption. This serves to slow it down or render it completely unavailable to regular site visitors.
To combat DDoS attacks, invest in and employ DDoS mitigation tools. This will help you maintain a resilient network infrastructure. Monitor your traffic patterns for any unusual activity.
Design your network infrastructure with redundancy to minimize the impact of potential DDoS attacks.
6. Human Error
Believe it or not, one of the most common types of data breaches occurs because of human error. According to a Stanford University study titled The Psychology of Human Error, as much as 88% of data breaches are the result of human error.
A simple mistake like falling for a fake link in a phishing email can seem innocent, but it can have drastic repercussions. In a matter of seconds, a malware infection can overtake a company’s computer systems and expose precious business data to hackers.
Prevention and education are key to staying safe from human error from a compromised email. Conducting regular training programs focusing on data protection, privacy policies, and security best practices is vital. You must also emphasize the importance of careful handling of sensitive information.
Establish and enforce clear data handling procedures to minimize errors and encourage employees to double-check recipients when sending sensitive information.
Protect Your Business from Common Types of Data Breaches with Facet Technologies
With so many different types of data breaches lurking around every corner, it’s more important than ever to protect your business from a costly and damaging security breach. Having the right IT service and tech support on your side is imperative.
Facet Technologies has been your source for Business IT Support and Managed Services in the Central Illinois area since 1989. We take the time to understand your business needs. You can trust the experts at Facet Technology to meet your unique priorities.
Ready to give your IT a much-needed boost? Contact us to discuss your IT service needs today.
‘Tis the season for resolutions! Business owners: is your current cybersecurity plan cutting it in the new year?
If you’ve grown in 2023, it’s time to consider what you need to do to ensure your hard work is protected. We’ve compiled a list of the most important steps you can take in 2024 to better protect your business from current cyber threats. Read on to see what they are!
Understand the Threat Landscape
The first step towards effective cybersecurity is understanding the threat landscape. Cyber threats are evolving at an unprecedented rate, with new vulnerabilities and attack vectors emerging every day. In 2023, we saw a significant increase in ransomware attacks, data breaches, and phishing scams. As a managed service provider, it’s our responsibility to stay ahead of these threats and ensure our clients’ digital assets are secure.
Invest in Advanced Security Solutions
To combat these threats, investing in advanced security solutions is a must. This includes next-generation firewalls, AI-assisted endpoint protection, 24/7 monitoring, and a cloud services provider you can trust to keep you on the cutting edge of new security solutions. These solutions detect and mitigate cyber threats before they damage your systems and affect your bottom line.
Keep Up to Date with Regular Patching and Updates
One of the most effective ways to protect against cyber threats is by regularly updating software on your computers and mobile devices. Outdated software often has vulnerabilities that cybercriminals can exploit, and updates install patches that can prevent disaster. Make it a resolution to ensure all software, including operating systems, applications, and firmware, are up-to-date. If you have a managed service provider, they should be doing this for you. Be sure to ask if they are providing this service, as many MSPs wait until a problem arises to address badly-needed updates.
Implement Employee Training and Awareness
Human error is the leading cause of cybersecurity incidents for businesses. Investing in employee training and awareness has been proven to reduce incidents and it doesn’t have to be difficult. Employees should be trained to identify and respond to potential cyber threats, such as phishing emails and suspicious links. We offer phishing training and online courses as a part of all our managed services agreements.
Create an Incident Response Plan
Despite our best efforts, cyber incidents can still occur, and if they do, you need backups and disaster recovery plans (BDR). Your incident response plan should outline the steps to take in the event of a cyber incident, including identifying the incident, containing the threat, eradicating the threat, and recovering from the incident. Your MSP can help you devise your plan, which is also valuable if you are seeking cyber liability insurance or wish to have your policy renewed.
Look Ahead
At Facet, one of our core values is “Growth Through Adaptation and Innovation.” For us, this means that, as a company, we are constantly looking to stay ahead of cybersecurity threat trends to keep our customers safer. For your business, this may mean adapting to your current needs as a growth-focused company with a technology solution that matches your goals.
We’re here to help with your cybersecurity resolutions with technology plans and cybersecurity roadmaps that will keep you on the right path. We specialize in growth-oriented companies with 20 or more seats. If this is you, we would love to work with you and provide great managed services, helpdesk, and cybersecurity. Give us a call today or fill out our contact form to learn more.
