Facet Technologies, Inc.
Peoria, IL IT Support and Managed Services
Welcome to True Tech Peace of Mind
We provide responsive, knowledgeable business IT support, cybersecurity and managed services.
Looking for IT support in Peoria? Facet Technologies delivers comprehensive managed IT services and cybersecurity solutions for Central Illinois businesses. Our local Peoria team provides 24/7 helpdesk support, proactive monitoring, and enterprise security from our West Lake Avenue office. Whether you need immediate troubleshooting, network management, or cybersecurity protection, Facet offers transparent pricing and personalized service. Call 309-689-3900 for same-day IT support in Peoria and discover why local businesses trust Facet for True Tech Peace of Mind.
Facet Technologies, Inc.
3024 W. Lake Ave.
Peoria, IL 61615
Phone: (309) 689-3900
Hours:
8:00AM – 5:00PM
Monday-Friday.
Closed on Saturday and Sunday.
Managed IT Services
Helpdesk Support
Direct access to skilled technicians who understand your systems.
Network Management
Keep your infrastructure running smoothly and securely.
Cloud Solutions
Lower costs, better reliability, work from anywhere.
Hardware Repairs
Our staffed repair benches handle what others won’t fix.
Network Refreshes and Digital Transformations
Expert teams to guide you through IT modernization.
Cybersecurity Protection
Endpoint Protection
AI-powered defense on every device.
Managed Firewalls
Next-generation security appliances we maintain and upgrade.
Email Security
Block phishing attempts and malicious attachments.
Employee Training
Turn your team into your strongest security defense.
24/7 Security Monitoring
MDR and SOC services keep eyes on your network and respond to incidents 24/7.
Business Continuity Solutions
Instant Recovery Backups
Get back to business in minutes, not hours.
Ransomware Protection
Isolated backups that stay safe from encryption attacks.
Disaster Planning
Clear procedures for any business disruption.
Business Phone Solutions
Hosted PBX Phone Systems
Reliable communication with helpful features.
Looking for residential computer repair? Click here to see more information on our computer repair services.
Request a Consultation
Local IT Experts Protecting Your Business Technology
When your business technology fails, downtime costs money. Facet Technologies provides reliable IT support in Peoria, IL, keeping your systems running while you focus on growth.
Why Businesses Choose Facet for IT Support in Peoria
In-House Expertise: Our technicians work from our Peoria office at 3024 W. Lake Ave. No outsourced call centers. No complicated ticket systems. When you call, you reach experts who know your network.
24/7/365 Response: Business doesn’t stop at 5 PM. Neither do we. Our on-call technicians respond to emergencies around the clock, every day of the year.
Proactive Monitoring: Problems get fixed before they become disasters. Our monitoring systems watch your network continuously, catching issues early and resolving them fast.
The Facet Advantage
Local Presence
We understand your business and your needs, and provide friendly, helpful service every time you contact us.
Transparent Pricing
No surprise bills. No hidden fees. We plan your IT expenses so you can budget with confidence.
Proven Process
From initial assessment through ongoing support, our structured approach eliminates IT headaches.
Live Answer Guarantee
Call between 8 AM-5 PM Monday-Friday and reach a trained team member immediately. After hours emergency? Call our after-hours number for fast support from a Facet team member.
Industry-Based IT Support
Manufacturing
Keep production systems running with minimal downtime.
Healthcare
Protect patient data with HIPAA-friendly IT.
Government
Secure systems that meet or exceed regulatory requirements.
Professional Services
Reliable technology that support hybrid work environments and demanding schedules.
Getting Started with IT Support in Peoria
Step 1: Assessment
We evaluate your current technology and identify improvement opportunities
Step 2: Planning
Create a custom IT strategy aligned with your business goals
Step 3: Implementation
Deploy solutions with minimal disruption to your operations
Step 4: Ongoing Support
Continuous monitoring and maintenance keep systems running smoothly
Step 5: Quarterly Technology Reviews
Quarterly or twice yearly reviews for strategic IT planning and gaining feedback for our team