In most small businesses, the "IT person" was never hired to be the IT person. They are the office manager, the controller, the operations coordinator, or the most technically curious employee in the building. They got the WiFi password first, so people started asking...

A managed IT partnership is a long-term relationship where an external team takes responsibility for the technology side of your business, working alongside leadership rather than waiting to be called. The right partnership looks less like buying a service and more...

Before you sign with a managed IT provider, ask seven questions: how the helpdesk is staffed, what's actually included in the monthly fee, how contracts and renewals work, how the provider plans for projects and budget, how they handle compliance, what response times...

A managed IT provider can replace, augment, or complement an in-house IT employee. Whether replacement is the right move depends on the size of your business, the workload your IT person carries, and what you actually need from technology going forward. For most...

Healthcare IT is not the same as general business IT. Medical practices, clinics, dental offices, behavioral health groups, and specialty care facilities in Central Illinois face a specific set of demands that most IT providers are not equipped to handle. Between...

Want more Cyber Treats? We got you: https://facettech.com/cybertreats/ Our next AI Fluent Leaders webinar is coming up on Wednesday, April 29. We're diving into the big culture and team questions around AI, and sharing how our team uses AI to reduce their busywork and...

Why Are Agriculture Businesses a Growing Target for Cyberattacks? Agriculture is now one of the fastest-growing targets for cybercriminals. Ransomware attacks on food and agriculture companies more than doubled in early 2025, with 84 incidents reported in the first...