For most Central Illinois businesses with 25 to 150 employees, managed IT services cost 40 to 60 percent less than hiring an equivalent in-house team, while providing broader coverage, stronger cybersecurity, and 24/7 support. The average IT manager salary in the...
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Ellie Shaw
What Does 24/7 IT Support Actually Mean, and What Should Your SLA Include?
24/7 IT Support Around-the-clock IT support means a real person is available to respond to your technology emergencies at any hour, any day of the year. But "24/7 support" is one of the most overused and under-defined promises in the managed IT industry. Some...
The True Cost of IT: What Peoria Businesses Actually Pay for Managed Services
A Guide to Managed Services Pricing for Peoria and Central Illinois Managed IT services in the Peoria and Central Illinois market typically cost between $100 and $200 per user per month. Nationally, that range stretches from $110 to $400 depending on what's included,...
Managed vs. Co-Managed IT: Which Model Fits Your Business in Peoria?
Managed IT means an outside provider handles all of your technology — helpdesk, security, monitoring, planning, and vendor management. Co-managed IT means that provider works alongside your existing internal IT person or team, filling gaps in coverage, expertise, or...
Switching IT Providers in Peoria: What to Expect When You Move to Facet
Switching IT providers does not have to be painful — but it does require a plan. In our experience, the vast majority of transitions are completed within 30 days for small and mid-sized businesses across Peoria and Central Illinois. The only time it runs longer is...
Cyber Treats: The Why Behind the Deny for Cyber Insurance Claims
Subscribe to Cyber Treats! https://facettech.com/cybertreats/ Join us for our second AI Fluent Leaders Session on Wednesday, February 25. This one's all about security. We're introducing some brand new, game-changing information for leaders (and some crucial...
Cyber Treats: New Frontiers of AI Search
Sign up for Cyber Treats at https://facettech.com/cybertreats/ Join us for our first AI Fluent Leaders Session: AI Foundations, next Wednesday at 10AM. Register here. The New Frontier of AI Search AI is deciding who gets found on the web, and it's doing it...
Why Central Illinois Manufacturers Are Prime Targets for Cyber Attacks in 2026
Central Illinois manufacturers face growing cyber threats because they combine high-value intellectual property, operational technology that's difficult to update, and connections to larger supply chains. Attackers know that production downtime costs manufacturers...
AI-Fluent Leaders: A Practical AI Webinar Series for Business Owners and Executives
AI isn't waiting for you to figure it out. It's already in your business—whether you've approved it or not. Your employees are experimenting with ChatGPT, Microsoft Copilot, and automation tools right now. Some are saving time. Others might be exposing sensitive data...
Cyber Treats: AI is Changing the Game for Business Leaders and Hackers Alike
Phishing emails sound human. Deepfake voices clone your CFO. Malware adapts mid-attack.AI attacks are getting scarier. But here's the other side: AI also powers business growth. Automation accelerates operations. Intelligent tools sharpen decision-making. The...
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Cyber Treats: Fake IT Support, In-Person
Want more Cyber Treats? https://facettech.com/cybertreats/ We're walking through how to build your first agent in our next AI Fluent Leaders webinar: Your AI Assistant: Making Your First Agent on June 3 at 10am. Register Here! The Bombshell FBI Warning Issued This...
7 Questions to Ask Before Signing With a Managed IT Provider
Before you sign with a managed IT provider, ask seven questions: how the helpdesk is staffed, what's actually included in the monthly fee, how contracts and renewals work, how the provider plans for projects and budget, how they handle compliance, what response times...
Cyber Treats: Your AI Assistant is a Yes-Man
Want more Cyber Treats? Let's go! https://facettech.com/cybertreats/ Your AI Assistant is a Yes-Man Here's how to fix that. A Stanford study published this spring tested 11 leading AI tools: Copilot, ChatGPT, Gemini, and others. They were so prone to...
Can a Managed IT Provider Replace Your In-House IT Person?
A managed IT provider can replace, augment, or complement an in-house IT employee. Whether replacement is the right move depends on the size of your business, the workload your IT person carries, and what you actually need from technology going forward. For most...
What Should Manufacturers in Central Illinois Look for in an IT Partner?
Manufacturing IT is its own discipline. The combination of production networks, operational technology, supply chain connectivity, and intellectual property protection creates an environment that general-purpose IT providers are not built to support. For manufacturers...
