This month’s tech tip is from Annette Ford, Vice President at Facet Technologies. Annette has shared a few shortcuts for web browsers that will save you time. You’ll never go back to using your mouse again! These tips are for Windows 10 users, but if you use an Apple...
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What Does 24/7 IT Support Actually Mean, and What Should Your SLA Include?
24/7 IT Support Around-the-clock IT support means a real person is available to respond to your technology emergencies at any hour, any day of the year. But "24/7 support" is one of the most overused and under-defined promises in the managed IT industry. Some...
The True Cost of IT: What Peoria Businesses Actually Pay for Managed Services
A Guide to Managed Services Pricing for Peoria and Central Illinois Managed IT services in the Peoria and Central Illinois market typically cost between $100 and $200 per user per month. Nationally, that range stretches from $110 to $400 depending on what's included,...
Managed vs. Co-Managed IT: Which Model Fits Your Business in Peoria?
Managed IT means an outside provider handles all of your technology — helpdesk, security, monitoring, planning, and vendor management. Co-managed IT means that provider works alongside your existing internal IT person or team, filling gaps in coverage, expertise, or...
Switching IT Providers in Peoria: What to Expect When You Move to Facet
Switching IT providers does not have to be painful — but it does require a plan. In our experience, the vast majority of transitions are completed within 30 days for small and mid-sized businesses across Peoria and Central Illinois. The only time it runs longer is...
CMMC 2.0 Compliance for Manufacturers: What Central Illinois Defense Contractors Need to Know
The Time for Adoption is Now CMMC 2.0 certification is now required for manufacturers bidding on Department of Defense contracts in 2026. Phase 1 implementation began November 10, 2025, which means self-assessments are already appearing in new solicitations across the...
