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TECH TIP: Sanitizing Your Computers & Equipment This month’s tech tip is from IT Bench Technician Vincent Bethel. Vince shares how to clean your computer equipment to help keep you and others safe, especially on shared equipment. We often talk about how to keep...
Ahh, adware. Who doesn’t love being bombarded by messages from a million spammy websites and fake services? I can’t call adware a form of malware, because technically not all adware is malicious (even though I hate constant ads as much as the next person). Adware is...
find files and documents on your computer 01 1024×495 1 “Where did that go?” This tech tip comes from Toni Insalata, IT Bench Technician located at Nerds on Call in Normal, IL! This tip may help you if you ever can’t find your important documents and files when you...
KNOW YOUR MALWARE 1 01 1024×419 2 What’s in a name? I work in marketing here at Facet, but when I was younger, I spent a lot of time helping answer the phones and assisting residential repair customers in the front of the store. Viruses were probably the most common...
If you’ve been anywhere near the internet or a newspaper in the past few days, you’ve no doubt already heard about the Twitter hack. Essentially, someone got access to the accounts of influential Tweeters and tried to pull off a poorly disguised Bitcoin theft scheme....
24/7 IT Support Around-the-clock IT support means a real person is available to respond to your technology emergencies at any hour, any day of the year. But "24/7 support" is one of the most overused and under-defined promises in the managed IT industry. Some...
A Guide to Managed Services Pricing for Peoria and Central Illinois Managed IT services in the Peoria and Central Illinois market typically cost between $100 and $200 per user per month. Nationally, that range stretches from $110 to $400 depending on what's included,...
Managed IT means an outside provider handles all of your technology — helpdesk, security, monitoring, planning, and vendor management. Co-managed IT means that provider works alongside your existing internal IT person or team, filling gaps in coverage, expertise, or...
Switching IT providers does not have to be painful — but it does require a plan. In our experience, the vast majority of transitions are completed within 30 days for small and mid-sized businesses across Peoria and Central Illinois. The only time it runs longer is...
The Time for Adoption is Now CMMC 2.0 certification is now required for manufacturers bidding on Department of Defense contracts in 2026. Phase 1 implementation began November 10, 2025, which means self-assessments are already appearing in new solicitations across the...