TECH TIP: Sanitizing Your Computers & Equipment This month’s tech tip is from IT Bench Technician Vincent Bethel. Vince shares how to clean your computer equipment to help keep you and others safe, especially on shared equipment. We often talk about how to keep...
Tag: Educational Materials
Know Your Malware: Beware the Adware!
Ahh, adware. Who doesn’t love being bombarded by messages from a million spammy websites and fake services? I can’t call adware a form of malware, because technically not all adware is malicious (even though I hate constant ads as much as the next person). Adware is...
Techie’s Tip of the Month: How to Find Your Files and Documents
find files and documents on your computer 01 1024×495 1 “Where did that go?” This tech tip comes from Toni Insalata, IT Bench Technician located at Nerds on Call in Normal, IL! This tip may help you if you ever can’t find your important documents and files when you...
Know Your Malware: Virus vs. Worm
KNOW YOUR MALWARE 1 01 1024×419 2 What’s in a name? I work in marketing here at Facet, but when I was younger, I spent a lot of time helping answer the phones and assisting residential repair customers in the front of the store. Viruses were probably the most common...
The Twitter Hack: Why Business Owners Should Care
If you’ve been anywhere near the internet or a newspaper in the past few days, you’ve no doubt already heard about the Twitter hack. Essentially, someone got access to the accounts of influential Tweeters and tried to pull off a poorly disguised Bitcoin theft scheme....
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What the 2026 HIPAA Changes Actually Mean for Your Practice
HIPAA is changing in 2026, but the picture is far more complicated than the urgent headlines suggest. Some changes are real, finalized, and have deadlines that have already passed. Other changes were widely covered last year, then quietly vacated by a federal court...
If You Still Have an Exchange Server in Your Closet, Read This
Most businesses still running on-premises Microsoft Exchange in 2026 are not doing it for a strategic reason. They are doing it because nobody made the decision to stop. The server is still there because it has been there. Email still works because it always has. The...
Cyber Treats: The Scam Industry Built on FOMO
Want more Cyber Treats? Subscribe at https://facettech.com/cybertreats/ The Scam Industry Built on FOMO The World Cup kicks off today, summer concert season is in full swing, and somewhere out there a scammer's photoshopping a ticket. Ticket fraud is a big business....
The “Accidental IT Person”: When Your Best Employee Becomes the IT Person (And Why That’s a Problem)
In most small businesses, the "IT person" was never hired to be the IT person. They are the office manager, the controller, the operations coordinator, or the most technically curious employee in the building. They got the WiFi password first, so people started asking...
What an IT Partnership Looks Like (And When You’re Ready for One)
A managed IT partnership is a long-term relationship where an external team takes responsibility for the technology side of your business, working alongside leadership rather than waiting to be called. The right partnership looks less like buying a service and more...
