A reliable wireless internet connection and network is essential for any business. A router is one of the first pieces of hardware most businesses install at a startup or new business location. In the rush to get your network configured and running, it can be tempting...
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5 Questions To Ask Before Hiring An IT Helpdesk Provider
Find the right one! Finding a managed service provider can be challenging. Along with all the technical considerations, you need to be sure that the company you choose will be a good fit for you in customer service and more. All managed service providers offer IT...
How to Choose Helpdesk Services for Your Business
Did you know that cyber fatigue is a real issue? One of the best ways to battle cyber …
Why Do Cyber Threats Increase During the Holidays?
‘Tis the season… for cyber attacks? You aren’t the only one staying busy during the holiday season. Cyber criminals are, too, even more than usual! A UK-based cybersecurity firm Darktrace found that there is a 30% increase in the number of ransomware attacks every...
A Guide to Cybersecurity Software Solutions for Businesses
Are you looking for the right way to protect your company from cyber threats? Read here for a …
Layers, Layers, Layers: Why Emphasize Layered Security?
Any IT or cybersecurity company worth their salt will tell you that you need multiple layers of security …
Facet Follies – October 2022
Business Owner’s Guide to Cyber Fatigue
Is your company struggling to maintain a culture of cybersecurity? If so, you may have a case of …
Employee Recipe: Terry’s Pumpkin Snickerdoodles
This recipe is from Terry Ostazeski, Facet’s awesome Administrative Assistant! Terry helps our customers at the front desk and over the phone, and also works to schedule and dispatch technicians when clients need help. Terry recently brought these delicious cookies to...
“Have You Tried Turning It Off And On Again?”
Here’s why “turning it off and on again” should almost always be your first move when you’re experiencing …
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Recent Posts
What Does Cybersecurity Actually Look Like for a 50-Person Company?
For a 50-person company, cybersecurity means a layered set of protections that cover your endpoints, your email, your network perimeter, your data backups, and your people. It does not mean buying one tool and hoping for the best. The right setup balances real...
Should You Hire an In-House IT Person or Use Managed IT Services?
For most Central Illinois businesses with 25 to 150 employees, managed IT services cost 40 to 60 percent less than hiring an equivalent in-house team, while providing broader coverage, stronger cybersecurity, and 24/7 support. The average IT manager salary in the...
What Does 24/7 IT Support Actually Mean, and What Should Your SLA Include?
24/7 IT Support Around-the-clock IT support means a real person is available to respond to your technology emergencies at any hour, any day of the year. But "24/7 support" is one of the most overused and under-defined promises in the managed IT industry. Some...
The True Cost of IT: What Peoria Businesses Actually Pay for Managed Services
A Guide to Managed Services Pricing for Peoria and Central Illinois Managed IT services in the Peoria and Central Illinois market typically cost between $100 and $200 per user per month. Nationally, that range stretches from $110 to $400 depending on what's included,...
Managed vs. Co-Managed IT: Which Model Fits Your Business in Peoria?
Managed IT means an outside provider handles all of your technology — helpdesk, security, monitoring, planning, and vendor management. Co-managed IT means that provider works alongside your existing internal IT person or team, filling gaps in coverage, expertise, or...
