A reliable wireless internet connection and network is essential for any business. A router is one of the first pieces of hardware most businesses install at a startup or new business location. In the rush to get your network configured and running, it can be tempting...
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5 Questions To Ask Before Hiring An IT Helpdesk Provider
Find the right one! Finding a managed service provider can be challenging. Along with all the technical considerations, you need to be sure that the company you choose will be a good fit for you in customer service and more. All managed service providers offer IT...
How to Choose Helpdesk Services for Your Business
Did you know that cyber fatigue is a real issue? One of the best ways to battle cyber …
Why Do Cyber Threats Increase During the Holidays?
‘Tis the season… for cyber attacks? You aren’t the only one staying busy during the holiday season. Cyber criminals are, too, even more than usual! A UK-based cybersecurity firm Darktrace found that there is a 30% increase in the number of ransomware attacks every...
A Guide to Cybersecurity Software Solutions for Businesses
Are you looking for the right way to protect your company from cyber threats? Read here for a …
Layers, Layers, Layers: Why Emphasize Layered Security?
Any IT or cybersecurity company worth their salt will tell you that you need multiple layers of security …
Facet Follies – October 2022
Business Owner’s Guide to Cyber Fatigue
Is your company struggling to maintain a culture of cybersecurity? If so, you may have a case of …
Employee Recipe: Terry’s Pumpkin Snickerdoodles
This recipe is from Terry Ostazeski, Facet’s awesome Administrative Assistant! Terry helps our customers at the front desk and over the phone, and also works to schedule and dispatch technicians when clients need help. Terry recently brought these delicious cookies to...
“Have You Tried Turning It Off And On Again?”
Here’s why “turning it off and on again” should almost always be your first move when you’re experiencing …
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7 Questions to Ask Before Signing With a Managed IT Provider
Before you sign with a managed IT provider, ask seven questions: how the helpdesk is staffed, what's actually included in the monthly fee, how contracts and renewals work, how the provider plans for projects and budget, how they handle compliance, what response times...
Can a Managed IT Provider Replace Your In-House IT Person?
A managed IT provider can replace, augment, or complement an in-house IT employee. Whether replacement is the right move depends on the size of your business, the workload your IT person carries, and what you actually need from technology going forward. For most...
What Should Manufacturers in Central Illinois Look for in an IT Partner?
Manufacturing IT is its own discipline. The combination of production networks, operational technology, supply chain connectivity, and intellectual property protection creates an environment that general-purpose IT providers are not built to support. For manufacturers...
What Should Healthcare Organizations in Central Illinois Look for in an IT Partner?
Healthcare IT is not the same as general business IT. Medical practices, clinics, dental offices, behavioral health groups, and specialty care facilities in Central Illinois face a specific set of demands that most IT providers are not equipped to handle. Between...
Cybersecurity for Agriculture: Why Farms and Processors Are Targets
Why Are Agriculture Businesses a Growing Target for Cyberattacks? Agriculture is now one of the fastest-growing targets for cybercriminals. Ransomware attacks on food and agriculture companies more than doubled in early 2025, with 84 incidents reported in the first...
