‘Tis the season… for cyber attacks? You aren’t the only one staying busy during the holiday season. Cyber criminals are, too, even more than usual! A UK-based cybersecurity firm Darktrace found that there is a 30% increase in the number of ransomware attacks every...
Tag: tech tip
“Have You Tried Turning It Off And On Again?”
Here’s why “turning it off and on again” should almost always be your first move when you’re experiencing …
Tech Tip: How to Disable “Off-Facebook Activity”
Facebook tracks its users’ activity across the web. Here’s how to stop it. Among security experts, there’s a …
Tech Tip: This 2-Second Habit Can Help Keep You Safe!
It may sound simple, but pressing the Windows Key+L when you step away from your computer can save …
Blackmail Phishing Scams: 4 Steps to Take if You Receive an Extortion Email
Fear, Lies, and Greed: Blackmail Phishing Scams Play on Embarrassment for Huge Payouts Why am I getting this email? I didn’t do anything wrong! A friend of mine recently sent me a screenshot of an email via text. The subject line was a random string of characters,...
Tech Tip: Take the Shortcut!
This month’s tech tip is from Annette Ford, Vice President at Facet Technologies. Annette has shared a few shortcuts for web browsers that will save you time. You’ll never go back to using your mouse again! These tips are for Windows 10 users, but if you use an Apple...
Tech Tip: Cleaning and Sanitizing Your Computer
TECH TIP: Sanitizing Your Computers & Equipment This month’s tech tip is from IT Bench Technician Vincent Bethel. Vince shares how to clean your computer equipment to help keep you and others safe, especially on shared equipment. We often talk about how to keep...
Techie’s Tip of the Month: How to Find Your Files and Documents
find files and documents on your computer 01 1024×495 1 “Where did that go?” This tech tip comes from Toni Insalata, IT Bench Technician located at Nerds on Call in Normal, IL! This tip may help you if you ever can’t find your important documents and files when you...
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Should You Hire an In-House IT Person or Use Managed IT Services?
For most Central Illinois businesses with 25 to 150 employees, managed IT services cost 40 to 60 percent less than hiring an equivalent in-house team, while providing broader coverage, stronger cybersecurity, and 24/7 support. The average IT manager salary in the...
What Does 24/7 IT Support Actually Mean, and What Should Your SLA Include?
24/7 IT Support Around-the-clock IT support means a real person is available to respond to your technology emergencies at any hour, any day of the year. But "24/7 support" is one of the most overused and under-defined promises in the managed IT industry. Some...
The True Cost of IT: What Peoria Businesses Actually Pay for Managed Services
A Guide to Managed Services Pricing for Peoria and Central Illinois Managed IT services in the Peoria and Central Illinois market typically cost between $100 and $200 per user per month. Nationally, that range stretches from $110 to $400 depending on what's included,...
Managed vs. Co-Managed IT: Which Model Fits Your Business in Peoria?
Managed IT means an outside provider handles all of your technology — helpdesk, security, monitoring, planning, and vendor management. Co-managed IT means that provider works alongside your existing internal IT person or team, filling gaps in coverage, expertise, or...
Switching IT Providers in Peoria: What to Expect When You Move to Facet
Switching IT providers does not have to be painful — but it does require a plan. In our experience, the vast majority of transitions are completed within 30 days for small and mid-sized businesses across Peoria and Central Illinois. The only time it runs longer is...
